Neeraj Kumar
Abohar
Summary
- Dynamic Sales leader with 11+ years of experience, exceptional revenue growth expertise, and a proven track record in team leadership.
- Dynamic Branch Head at Aavas Financiers Ltd, skilled in loan processing and team building. Successfully enhanced customer satisfaction through effective branch management and staff training. Recognized for innovative contributions that improved team performance and compliance with company policies, fostering a culture of excellence and efficiency
- . Dynamic Branch Head with proven expertise in team building, loan processing, and compliance management. Committed to enhancing customer service and operational efficiency, driving measurable improvements in branch performance.
Overview
3
3
Languages
13
13
years of professional experience
Work History
Branch Head
Aavas financiers Ltd
Abohar
02.2023 - Current
- Led branch operations to ensure compliance with company policies and regulatory standards.
- Managed daily operations of a branch, including customer service, staff scheduling, and product distribution.
- Established goals for each department within the branch and monitored their progress towards achieving those goals.
- Managed branch operations and ensured compliance with company policies.
- Trained and mentored staff to enhance performance and efficiency.
BSM
Aavas financiers Ltd
Anohar
02.2023 - Current
- Shared practical ideas and solutions that improved team performance and results.
- Worked with coworkers from different backgrounds to meet goals and resolve product and service issues.
- Kept skills current through continuing education and advanced training.
- Completed daily duties accurately and efficiently.
Business Sales Manager
AU SMALL FINANCE BANK LTD.
fazilka
09.2021 - 02.2023
- Collaborated with cross-functional teams to align sales strategies with organizational goals.
- Developed and implemented strategies to increase sales revenue.
- Managed the entire sales process from lead generation through close of sale.
Assistant Manager
AU SMALL FINANCE BANK LTD.
abohar
09.2019 - 08.2021
- Coordinated daily operations to ensure efficient service delivery.
- Managed customer inquiries and resolved issues promptly to enhance satisfaction.
- Managed customer service inquiries and complaints in a timely manner.
SALES OFFICER
AU SMALL FINANCE BANK LTD.
Abohar
02.2018 - 09.2019
- Developed strong client relationships to enhance customer satisfaction and loyalty.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
Marketing Excutive
shriram city union finance Lmt.
Abohar
07.2013 - 02.2018
- Prepared detailed marketing forecasts on daily, weekly and quarterly basis.
- Designed marketing strategies to boost brand visibility and drive customer engagement.
Education
Bachelor of Arts -
Bharati Vidyapeeth Pune
Pune03-2024
High School Diploma -
PUNJAB SCHOOL EDUCATION BORD
Abohar03-2010
High School Diploma -
PUNJAB SCHOOL EDUCATION BORD
Abohar03-2008
Skills
- Loan processing and compliance
- Team building and management
- Customer service excellence
- Policy development
- Branch operations oversight
- Customer relationships
- Branch operations management
Accomplishments
- -Promoted from Business Manager to branch Head
-Promoted From Assistant Manager to Business Manager
-Promoted From Senior Sales Office to Assistant Manager
-Promoted From Marketing Executive to senior sales officer .
-Qualifying foreign trip in JFM contest 2024.
-Qualifying foreign trip in OND contest 2025.
-Qualifying foreign trip in JFM contest 2025.
Languages
Hindi
First Language
English
Beginner (A1)
A1
Punjabi
Beginner
A1
Timeline
Branch Head
Aavas financiers Ltd
02.2023 - Current
BSM
Aavas financiers Ltd
02.2023 - Current
Business Sales Manager
AU SMALL FINANCE BANK LTD.
09.2021 - 02.2023
Assistant Manager
AU SMALL FINANCE BANK LTD.
09.2019 - 08.2021
SALES OFFICER
AU SMALL FINANCE BANK LTD.
02.2018 - 09.2019
Marketing Excutive
shriram city union finance Lmt.
07.2013 - 02.2018
Bachelor of Arts -
Bharati Vidyapeeth Pune
High School Diploma -
PUNJAB SCHOOL EDUCATION BORD
High School Diploma -
PUNJAB SCHOOL EDUCATION BORD