Neeraj Paliwal
Ahmedabad
Summary
Dynamic Operational Specialist with a proven track record in business operations and strategic planning, recognized for enhancing efficiency through innovative problem-solving. Expertise in process optimization, inventory management, and logistics coordination, leading teams to exceed operational goals. Strong decision-making skills enable the identification of improvement areas within complex processes, driving productivity and collaboration. Committed to fostering impactful partnerships and delivering sustainable solutions.
Overview
5
5
years of professional experience
Work History
Operational Specialist
ROSTUDY
Raipur
08.2025 - 09.2025
- Manage and streamline day-to-day operations across learning programs, onboarding, support, and coordination.
- Work cross-functionally with marketing, product, sales, and tech teams to align priorities and solve bottlenecks.
- Track metrics, monitor program performance, and continuously improve operational efficiency.
- Coordinate with educators, mentors, and learners for smooth program execution and support.
- Implement and manage tools and processes to bring structure to fast-moving workflows.
- Coordinated daily operational activities to ensure seamless workflow and efficiency.
- Implemented process improvements to enhance operational performance and reduce delays.
- Trained new staff on operational procedures and safety protocols for compliance.
- Collaborated with team members to resolve operational issues and improve service quality.
- Facilitated communication between departments to streamline operations and enhance collaboration.
Technical Support Engineer
Teleperforamance
Jaipur
01.2024 - 03.2024
- Provided technical support to clients using remote troubleshooting tools.
- Diagnosed software and hardware issues in various operating environments.
- Collaborated with cross-functional teams to resolve complex customer inquiries.
- Assisted in the implementation of new systems and upgrades for clients.
Human Resources Executive
LMDmax Corp
10.2023 - 12.2023
- Lead full-cycle recruitment: sourcing, screening, interviewing, offer rollout, and onboarding.
- Strategically hire for warehouse and delivery operations roles across U.S.-based logistics sites.
- Collaborate with hiring managers and regional teams to understand needs and fill roles efficiently.
- Train, mentor, and evaluate candidates through structured processes and pre-joining readiness.
- Analyze hiring data and constantly iterate to improve conversion and quality of hire.
- Maintain candidate pipeline using ATS/CRM and ensure an exceptional candidate experience.
Founder
Manyaa
Pali
09.2022 - 10.2023
- We want to connect with as many communities, schools, and organisations as possible (both public and private). Plans are being made for events and a round-chair meeting.
- Our goal is to help and extend ourselves so that anyone in need of assistance will think of us.
- Compared to a real clinic, tele-counselling is more accessible.
- Anyone in India can ask for assistance. In order to improve assistance and reach in many ways, we do seek to offer our clients a wide range of services that we needed and wanted.
- Manyaa offers counselling in a variety of reputable fields, such as mental health and career counselling. Platforms, both online and offline, are not the only options.
Sales Manager
Kodagu Now
05.2021 - 10.2022
Associate Director
Reego
Mumbai
01.2021 - 10.2022
- Want a Suggestion
- Repair @ Reego
Education
Bachelor's of Computer Application - Computer Programming
Amrtia Vishwa Vidyapeetham
Coimbatore10-2024
Entrepreneurship - Start-up
Maytree School of Entrepreneurship
01.2020
Web Design and Development - Full-Stack Developer
Arena Animation
01.2019
Higher Ed - Science
Noble Schools
01.2018
High School Diploma -
St. Paul School, Falna
01.2016
Skills
- Technical Support
- Human Capital Management
- Human Resources (HR)
- Operational efficiency
- Process improvement
- Technical troubleshooting
- Cross-functional collaboration
- Metrics tracking
- Customer relationship management
- Systems implementation
- Problem solving
- Effective communication
- Workflow coordination
- Candidate assessment
- Training and mentoring
- Process documentation
- Logistics management
- Operational planning
- Project planning
- Employee development
- Scheduling coordination
- Process optimization
- Customer relations
- Human resources
- Risk management
- Operations management
- Technology
Timeline
Operational Specialist
ROSTUDY
08.2025 - 09.2025
Technical Support Engineer
Teleperforamance
01.2024 - 03.2024
Human Resources Executive
LMDmax Corp
10.2023 - 12.2023
Founder
Manyaa
09.2022 - 10.2023
Sales Manager
Kodagu Now
05.2021 - 10.2022
Associate Director
Reego
01.2021 - 10.2022
Bachelor's of Computer Application - Computer Programming
Amrtia Vishwa Vidyapeetham
Entrepreneurship - Start-up
Maytree School of Entrepreneurship
Web Design and Development - Full-Stack Developer
Arena Animation
Higher Ed - Science
Noble Schools
High School Diploma -
St. Paul School, Falna