Neeshu Mishra
Ghaziabad
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
SENIOR EXECUTIVE - Operations
PREFERRED PARTNERS INSURACE BROKING PVT. LTD.
03.2023 - 11.2023
- Responsible for Motor and Non-motor verticals handling the entire backend process
- Coordinate with insurance companies regarding the quotes
- Responsible for claims assessment as well
- Coordinate with insurance companies for process or claims
- Handling queries of clients related to any issue.
ASSISTANT MANAGER - Product
COVERFOX INSURANCE BROKING SERVICES PRIVATE LIMITED
05.2021 - 03.2023
- Coordinating with the technical department regarding escalations we are facing on our portal
- Follow-ups with Insurance Companies for outstanding payouts and statements
- Manage all Product changes
- Arrange training for employees and partners for Health and Life products on a regular basis.
Assistant Manager - Operations
PREFERRED PARTNERS INSURANCE BROKING SERVICE3S PRIVATE LIMITED
10.2020 - 04.2021
- Responsible for Health and Life insurance verticals handling the entire backed process
- Generating daily MIS and other sales reports
- Have deeper understanding of Insurance products & help sales associates in generating quotes and sales pitching
OPERATIONS EXECUTIVE
EASY POLICY PVY LTD
08.2018 - 08.2020
- Responsible for Health and Life insurance verticals handling the entire backend process
- Generating daily MIS and other sales reports
- Have deeper understanding of Insurance products & help sales associates in generating quotes and sales pitching
- Closely work with sales team and ensure their monthly target are met
- Coordinating with inter department teams and ensure smooth operations.
CUSTOMER SERVICE EXECUTIVE
HDFC ERGO GENERAL INSURANCE COMPANY
12.2016 - 06.2018
- Worked in Renewal Department of Motor Insurance handling agency & B2B vertical
- In agency my role was to assist customer in renewing their motor policy
- In B2B vertical we use to coordinate with agent for end to end customer management.
FUTURE GROUP COMPANY
06.2015 - 07.2016
- Handled Customer service desk for 2 months
Education
B.com B. Com -
PGDAV College, Delhi University - New Delhi
01.2019
High School, Commerce -
Govt. Girls Senior Secondary School - New Delhi, DL
01.2015
Skills
- Agency
- B2B
- Customer service
- Travel Coordination
- Performance Improvement
- Mail handling
- Operations Management
- Operational leadership
- Administrative Support
- Office Management
Timeline
SENIOR EXECUTIVE - Operations
PREFERRED PARTNERS INSURACE BROKING PVT. LTD.
03.2023 - 11.2023
ASSISTANT MANAGER - Product
COVERFOX INSURANCE BROKING SERVICES PRIVATE LIMITED
05.2021 - 03.2023
Assistant Manager - Operations
PREFERRED PARTNERS INSURANCE BROKING SERVICE3S PRIVATE LIMITED
10.2020 - 04.2021
OPERATIONS EXECUTIVE
EASY POLICY PVY LTD
08.2018 - 08.2020
CUSTOMER SERVICE EXECUTIVE
HDFC ERGO GENERAL INSURANCE COMPANY
12.2016 - 06.2018
FUTURE GROUP COMPANY
06.2015 - 07.2016
B.com B. Com -
PGDAV College, Delhi University - New Delhi
High School, Commerce -
Govt. Girls Senior Secondary School - New Delhi, DL
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