Summary
Overview
Work History
Education
Skills
Certification
Skills Sets
Timeline
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Neeta Mohan

Navi Mumbai

Summary

A result-driven, self-motivated, and resourceful project manager with an in depth understanding of all aspects of management and implementation. 4 years of experience in a customer facing role. Leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Lead a team of 5–20 people across technology and business. I am now looking forward to making a significant contribution to an ambitious company that offers opportunities for progress.

Overview

7
7
years of professional experience
1
1
Certification
4
4
Languages

Work History

Project Manager

SAVIC TECHNOLOGIES
02.2022 - Current
  • Manage deliverables in terms of time, quality and budget across the whole project or program lifecycle
  • Monitoring and maintaining project deadlines, project plans and schedules using SAP Project systems and relevant project management tools
  • Provide pre-sales support by working with sales teams to scope and cost a project or programme solution, which includes the completion of a proposal. This may include client presentations of our delivery approach as part of a tender process.
  • Weekly project status reporting, dashboards, and maintaining project costs and profitability.
  • Customer-facing experience, problem management, and deep process knowledge both in AMS and development projects.
  • Ensure client satisfaction and manage escalations, acting as a single point of contact to the client.
  • Documentation and management of risks and issues
  • Strong problem-solving skills and ability to identify root cause of issues, take corrective measure, and report the same to customer and stakeholders
  • Analyze risk, establish contingency plans, and identify trigger events and responsibilities for initiating mitigating action.
  • Help and manage the team to achieve all the KPIs for operational activities, maintain agreed SLAs and ensure quality
  • Communicate and escalate project issues early to account management and delivery management.
  • Manage end-to-end support service (post go live support,L1, L2-L3)
  • Track the deliverables ( UAT, deployment and GO - live)

Client Account Manager

Yalamanchili Software Exports Pvt Ltd
03.2021 - 02.2022
  • Part of the Project Management team to ensure on time, within budget and quality of a project delivery
  • Coordinating with client, project manager and the team members for deliverable
  • Preparing and monitoring project plans and project schedules
  • Coordinating with developers, testers and clients to ensure deliverables
  • Perform risk management to minimize project risks
  • Keeping track of software projects status and reporting to the project manager
  • Creating BRD, DOU,FRD , FSD,and other technical documents
  • Assess the project's risks and issues and provide solutions where applicable
  • Coordinate SIT,UAT and publish project updates to relevant stakeholders
  • Design and document detailed plans for solution delivery
  • Project evaluations and assessments of results.

GIS Analyst

HERE TECHNOLOGIES
05.2017 - 08.2018
  • Project Responsible ensuring timely delivery for the entire project
  • Handled projects including the project planning, managing resources, communication with stakeholders, forecasting mitigating risks & issues
  • Managing Daily Improvement of the Production team by using Quality Tools such as Kaizen
  • Increased productivity, accuracy and efficiency while reducing delays and eliminating errors
  • Provided on job training to employees that are new to the process
  • Managed Demonstration of the product to the potential customer.

Education

Master of Science - Business Administration

Pillai Institute Management Studies & Research
Mumbai, India
04.2001 -

Bachelor of Science - Information Technology

Pillai College of Arts , Science And Commerce
Mumbai, India
04.2001 -

12th - Science

Bharathi Vidyapeeth High School
Mumbai, India
04.2001 -

10th - Science

Bharathi Vidyapeeth School
04.2001 -

Skills

    Good understandings in Agile and experience to various project phases

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Certification

CSM Certified, ID No: 001607297, JIRA

Skills Sets

  • Communication and Interpersonal Skills
  • Adaptable and Flexible
  • Problem Solving Skills
  • Good Organization and Management Skills
  • Data Reporting
  • Team Work
  • Establish Strong client relationship
  • Skilled at Multitasking
  • Continuous improvement
  • Project planning and development

Timeline

Project Manager

SAVIC TECHNOLOGIES
02.2022 - Current

Client Account Manager

Yalamanchili Software Exports Pvt Ltd
03.2021 - 02.2022

GIS Analyst

HERE TECHNOLOGIES
05.2017 - 08.2018

Master of Science - Business Administration

Pillai Institute Management Studies & Research
04.2001 -

Bachelor of Science - Information Technology

Pillai College of Arts , Science And Commerce
04.2001 -

12th - Science

Bharathi Vidyapeeth High School
04.2001 -

10th - Science

Bharathi Vidyapeeth School
04.2001 -

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Neeta Mohan