Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Projectexperience
Extracurricular Activities
Work Availability
Work Preference
Timeline
Hi, I’m

Neetesh Dixit

Assistant Manager Reporting & Analytics
Kanpur,Uttar Pradesh
Neetesh Dixit

Summary

As a highly skilled Business Analyst with 8+ years of experience in data analysis, reporting, and strategic planning, I excel at turning complex data into actionable insights that drive business growth. With a proven track record of supporting decision-making processes, developing comprehensive reports, and collaborating with cross-functional teams, I am dedicated to leveraging data to optimize operations and enhance business performance. My expertise in data analysis tools, combined with strong problem-solving and communication skills, allows me to effectively bridge the gap between data and strategic objectives. Proven expertise in using tools like Excel, Looker Studio/Power BI, SQL to develop detailed reports and dashboards. Proactive leader with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

8
years of professional experience
6
years of post-secondary education
6
Certifications
2
Languages

Work History

Teleperformance

Assistant Manager - Business Analytics (Reporting)
4 2023 - Current

Job overview

  • Design processes to keep track of changes in the revenue on a weekly report
  • Design a roadmap process to input major changes based on the confidence and revenue for a particular campaign to keep track of regular and new business changes
  • Conduct in-depth data analysis to identify trends, patterns, and insights, supporting strategic business decisions
  • Develop and maintain regular reports and dashboards for monitoring key performance indicators (KPIs)
  • Provide ad-hoc analysis and reporting to meet the needs of management and stakeholders
  • Collaborate with various departments to understand their analytical needs and deliver customized solutions
  • Communicate findings and actionable recommendations to senior management in a clear and concise manner
  • Ensure data accuracy and integrity through robust validation and quality checks
  • Lead and participate in cross-functional projects aimed at enhancing data analytics capabilities and processes
  • Successfully developed a comprehensive dashboard that streamlined the reporting process, reducing manual reporting time by 30%
  • Identified key business trends in regular scheduling and the overtime through data analysis that contributed to a 5% increase in quarterly revenue
  • Played a pivotal role in a project that upgraded the company's data infrastructure, resulting in improved data accessibility and efficiency.

Google Operations Center

Metrics and Reporting Senior Associate
10.2020 - 03.2023

Job overview

  • Conduct comprehensive data analysis to support business operations and strategic planning
  • Develop, maintain, and enhance metrics dashboards and performance reports
  • Provide regular and ad-hoc reports to senior management, highlighting key insights and trends
  • Identify key performance indicators (KPIs) and develop metrics to track and measure business performance
  • Communicate findings and recommendations effectively to both technical and non-technical audiences
  • Identify opportunities to enhance reporting processes and tools to improve efficiency and effectiveness
  • Successfully designed and implemented a metrics dashboard that improved visibility into key business metrics, resulting in a 20% increase in operational efficiency
  • Developed a comprehensive reporting framework that reduced the time to generate monthly reports by 30%
  • Improved data accuracy by 20% through the implementation of data validation protocols
  • Identified critical business insights through data analysis, contributing to strategic initiatives that led to a 10% increase in revenue reported.

Uber

Consultant
04.2019 - 01.2020

Job overview

  • Collaborate with clients to understand their business needs and objectives
  • Conduct thorough assessments to identify challenges and opportunities for improvement
  • Develop customized strategies and solutions to address client-specific issues
  • Analyze data to uncover insights and trends that inform business decisions
  • Create comprehensive reports and presentations to communicate findings and recommendations to clients
  • Utilize data visualization tools such as Tableau, Power BI, and Excel to present complex data in an accessible format
  • Define project scopes, objectives, and deliverables, and develop detailed project plans
  • Coordinate with cross-functional teams and stakeholders to execute project tasks effectively
  • Monitor and evaluate the impact of implemented strategies, making adjustments as needed
  • Successfully led a project that improved client operational efficiency by 15%, resulting in an accurate and customized menu
  • Developed and implemented a strategic plan for a client that led to a 12% increase in revenue within my cluster.

Prime Seller Hub

Account Manager
07.2018 - 01.2019

Job overview

  • Serve as the primary point of contact for assigned clients, ensuring their needs are met and fostering strong, long-term relationships
  • Regularly communicate with clients to understand their business goals, challenges, and opportunities
  • Develop and implement strategic account plans tailored to each client's objectives
  • Coordinate with internal teams, including marketing, product development, and customer support, to deliver a seamless client experience
  • Ensure timely and successful delivery of solutions according to client needs and objectives
  • Track and report on key account metrics, including sales performance, client satisfaction, and account growth for Amazon, Ebay and Walmart.

Tech Mahindra

Subject Matter Expert
12.2013 - 07.2016

Job overview

  • Provide specialized knowledge and insights in software support, acting as the go-to expert for internal teams and clients
  • Offer guidance and recommendations based on deep understanding of the subject matter to support project and business objectives
  • Conduct thorough research and analysis to stay updated on the latest trends, technologies, and best practices in the field
  • Collaborate with project teams to provide expert input and ensure that projects align with industry standards and best practices
  • Present findings, recommendations, and technical information to non-technical audiences in a clear and concise manner
  • Create detailed reports, bug report, and case studies to document insights, findings, and best practices.

ByteCode Cyber Security pvt ltd

Sr. Web Developer
08.2012 - 09.2013

Job overview

  • Proficient in ASP.NET web development, web design, graphic design, and SEO techniques.

Education

National Institute of Technology, Warangal
Warangal, India

MBA (Marketing, Operations)

University Overview

GPA: 7.14

Kanpur Institute of Technology
Kanpur, India

B.Tech (CSE) from Computer Science
08.2008 - 04.2014

University Overview

GPA: 66.78

Skills

Advance Excel

Certification

Project Management Essentials Certified, MSI, 05/2020

Accomplishments

  • Best Team Manager, Teleperformance | 2023
  • Touchstone Award, Google Operations Center | 2021 & 2022
  • Ace Award, Tech Mahindra | 2016

Projectexperience

  • Pre and Post Buying Behavior of customer towards Passenger cars.
  • To identify major influencing factors on customers during a car purchase.
  • To identify the source of information that influences the consumer buying decision for cars.
  • To analyse the pre and post buying behavior of customers on features, brand and usage of the product.

Extracurricular Activities

Technical Head, Engenious 2012 Editor-In-Chief, Cybersrishti (2011-2012)
Availability
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morning
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evening
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Work Preference

Work Type

Full Time

Important To Me

Company CultureWork-life balanceCareer advancementHealthcare benefitsTeam Building / Company RetreatsFlexible work hoursWork from home optionPersonal development programs

Timeline

Metrics and Reporting Senior Associate

Google Operations Center
10.2020 - 03.2023

Consultant

Uber
04.2019 - 01.2020

Account Manager

Prime Seller Hub
07.2018 - 01.2019

Subject Matter Expert

Tech Mahindra
12.2013 - 07.2016

Sr. Web Developer

ByteCode Cyber Security pvt ltd
08.2012 - 09.2013

Kanpur Institute of Technology

B.Tech (CSE) from Computer Science
08.2008 - 04.2014

Assistant Manager - Business Analytics (Reporting)

Teleperformance
4 2023 - Current

National Institute of Technology, Warangal

MBA (Marketing, Operations)
Neetesh DixitAssistant Manager Reporting & Analytics