Neetesh Kumar Gupta
Kolkata
Summary
Experienced E-Commerce Manager with proven task delegation and team building skills. Financial planner develops budgets and financial strategies to maximize resources and labor capabilities. Tech savvy leader builds strong online networks and connects with audiences through social platforms.
Overview
14
14
years of professional experience
Work History
Associate Development Manager
HDFC Life Insurance Company
Kolkata
09.2023 - Current
- Presented Month on Month Progress Report during executive meetings to maintain transparency around progress toward key objectives, while addressing any concerns raised by leadership stakeholders.
- Streamlined communication channels between departments by introducing collaborative tools, such as issue trackers and shared repositories.
- Maintained up-to-date records of all activities related to the agency's operations.
- Managed daily operations of the agency, including scheduling, coordination, and liaising.
- Monitored performance of agency campaigns and initiatives.
- Facilitated meetings between multiple stakeholders to discuss project objectives.
Ecommerce Operations Manager
DarshanAnand Holdings Private Limited
Kolkata
08.2022 - 04.2023
- Managed vendor relationships related to product fulfillment services such as shipping, returns.
- Ensured that all e-commerce operations were compliant with applicable laws and regulations.
- Assisted in developing budgets for upcoming projects related to expanding the company's online presence.
- Collaborated with marketing teams to create promotional campaigns designed to drive sales through the e-commerce platform.
- Researched emerging trends in online retailing technology and developed plans for integrating them into existing operations.
- Oversaw inventory management systems to ensure accurate stock levels across multiple warehouses and locations.
- Directed and coordinated products, services and sales activities.
Ecommerce Manager
The Entrepreneurship Quotient LLP
Surat
06.2018 - 07.2022
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Managed the day-to-day operations of the e-commerce platform, including product management, website content updates and customer service.
- Performed service on e-commerce platforms like Amazon, Flipkart, and Meesho, including opening, product listing, advertisement, campaign, SEO marketing, and product promotions.
- Payment reconciliation with sales and expenses.
- Increased profit by streamlining operations
- Introduced new methods, practices, and systems to reduce turnaround time.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Office Assistant
Dhanania Associates
Kolkata
04.2015 - 05.2018
- Managed travel arrangements for executives, resulting in cost savings on flights, accommodations, and transportation services.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Serviced accounts, and proposed new products and services, to maximize revenue.
- Return filling of GST and Income Tax.
- Furnished taxpayers with sufficient information and advice to facilitate correct tax form completion.
- Checked data input and verified totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Created and executed account strategies to translate organizational goals into client activities.
- Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
- Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Consulted with clients to assess and mitigate future tax liabilities, and determine eligibility for tax abatement.
Audit Assistant
Choudhary Sharma & Associates
Kolkata
09.2014 - 04.2015
- Worked on audit engagements for industries in automobiles, such as YAMAHA and BAJAJ, as a Quality Auditor; in footwear, such as BATA, as a Stock Audit Assistant; and in non-profit and human resources.
- Performed auditing work in accordance with rigorous auditing standards and principles.
- Performed extensive assessments of assets, liabilities, and equity to verify accuracy in financial reports.
- Completed audits in accordance with regulations and procedures.
- Reviewed general ledger transactions to identify errors or irregular entries.
- Analyzed trends in financial data to investigate fluctuations.
- Developed strategic recommendations for improving processes, and reviewed the suitability of internal control designs.
- Assessed financial statements and records.
- Reviewed accounting clients' financial data systems to determine functional compliance.
Purchase Executive
Unique International Private Limited
Kolkata
08.2012 - 04.2014
- Coordinated product inspections, returns, and replacements with suppliers as needed to maintain quality control standards throughout the supply chain.
- Oversaw inventory management to maintain optimal stock levels, while minimizing storage costs and waste.
- Increased overall performance of the supply chain through strategic assessment and analysis of suppliers.
- Negotiated with vendors to procure the best prices and quickest service for equipment and supplies.
- Conducted thorough market research to identify new suppliers, evaluate their offerings, and negotiate favorable terms.
- Assessed quality standards, and encouraged suppliers to integrate standards with company objectives.
- Managed staff, interviewed new hires, and conducted performance evaluations for a staff of 20.
- Supervised purchasing and warehousing processes to reduce loss, time, and injuries.
- Conducted research to address shipping errors and packaging mistakes.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Maintained established levels of goods based on sales forecasts and demand, to fulfill orders on time.
- Collaborated with manufacturing and supply chain management.
- Used industry expertise, customer service skills, and an analytical nature to resolve customer concerns and promote loyalty.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Managed senior-level personnel working in marketing and sales capacities.
Accountant
S Guha & Associates
Kolkata
08.2011 - 02.2012
- Collaborated with external auditors during the annual audit process to provide necessary documentation, and address any concerns or findings promptly.
- Managed over 60 accounts and product installations to increase sales volume.
- Assisted in the development of financial forecasts based on historical trends and current market conditions, supporting strategic planning initiatives within the organization.
- Reduced expenses by effectively negotiating contractor prices, terms, and service agreements.
- Analyzed accounts for delinquencies, and other ongoing issues.
- Developed and executed account strategies to meet sales goals.
- Reviewed accounts monthly to monitor and track customer satisfaction and complaints
- Collaborated with internal teams to develop account strategy.
Education
B.Com - Commerce
Katras College
Katrasgarh, Jharkhand05.2010
High School Diploma -
DAV Public School
Jharkhand05.2007
Skills
- ICS Accounting Software
- Tally
- Performance monitoring
- Vendor management
- Stakeholder communication
- E-commerce operations
- Inventory management
- Process improvement
- Teamwork
- Digital marketing
- Campaign optimization
- Customer relationship management
Hobbies and Interests
Creating Designing and Video Preparation and Presentation, Preparation of R&R and Organisational Event Management
Additional Information
Have the tenacity to patiently work through an area, for achieving results. Seeking to leverage my skills to fulfill the required position at your esteemed hotel.
Associates In Ngo
HUM
Timeline
Associate Development Manager
HDFC Life Insurance Company
09.2023 - Current
Ecommerce Operations Manager
DarshanAnand Holdings Private Limited
08.2022 - 04.2023
Ecommerce Manager
The Entrepreneurship Quotient LLP
06.2018 - 07.2022
Office Assistant
Dhanania Associates
04.2015 - 05.2018
Audit Assistant
Choudhary Sharma & Associates
09.2014 - 04.2015
Purchase Executive
Unique International Private Limited
08.2012 - 04.2014
Accountant
S Guha & Associates
08.2011 - 02.2012
B.Com - Commerce
Katras College
High School Diploma -
DAV Public School
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