Neethu Mohan

• Provided comprehensive support to EU retail vendors via live chat by handling more than 25 Vendors per day, addressing inquiries related to order management, account issues, and product listings, while resolving content discrepancies across Amazon's EU platforms.
• Responded promptly to vendor inquiries, ensuring effective communication and timely problem resolution.
• Optimized product content to improve search visibility and conversion rates by updating titles, bullet points, and descriptions with relevant keywords and features.
• Ensured compliance with Amazon's policies on product listings, educating vendors to prevent account suspensions.
• Regularly updated the Amazon catalog with accurate product information to enhance visibility and drive sales.
• Demonstrated strong capabilities in training, mentoring, and initiating innovative process improvement ideas (automation, SOP update and new onboarding processes) to foster business growth.

• Analyze and review patient records to ensure accurate documentation and coding.
• Assign appropriate codes for medical diagnoses and procedures for billing purposes.
• Utilize coding to facilitate claims submission to insurance providers.
• Collaborate with physicians and medical staff to verify the accuracy of patient information.
• Maintain accurate tracking of patient data across multiple visits to ensure continuity of care.

Conducted baseline data collection for the Vizhinjam International Seaport Project, assessing seawater parameters to evaluate the current state of the marine environment.

• Performed surveys of marine organisms, including plankton, algae, and fish, to assess biodiversity and ecosystem health, monitoring their presence, abundance, and distribution.
• Established a comprehensive understanding of the marine environment to identify potential stressors and threats, facilitating efficient measures upon the project's implementation.