NEETHU VIJAYAKUMAR
Bangalore
Summary
Dynamic Salesforce Engineering Manager at Motorola Solutions, Inc., with a proven track record in project management and team leadership. Expert in Agile methodology and CI/CD pipeline, driving innovative solutions and enhancing collaboration across stakeholders. Successfully guided teams to achieve strategic goals, ensuring high-quality deliverables and optimal system performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Salesforce Engineering Manager
Motorola Solutions, Inc
07.2024 - Current
- Lead a team of Salesforce developers, admins, technical leads, architects, and help them collaborate closely with stakeholders and other engineering teams to provide the best solutions for our internal and external user community.
- Provide guidance on technical solutions that can be configured in our digital platform, and provide outside thinking to propose alternative solutions where a fit in the existing solution is not optimal.
- Work with Product Owners and Business System Analysts to develop a strategic vision and product roadmap for Salesforce.
- Guide the team in improving standard procedures for development, CI/CD, and managing a high-performing, scalable Salesforce instance.
- Track and measure metrics for the engineering team's performance.
- Lead improvements in engineering processes by identifying, developing, and implementing changes.
- Ensure team members understand the vision, and actively participate in goals.
- Create career plans for direct reports, and define and execute quarterly goals.
CRM Solution Expert
ALSTOM TRANSPORT
04.2021 - 07.2024
- Set precise project timelines and monitored compliance with deadlines.
- Oversaw entire project lifecycle from initiation to completion.
- Analyzed organizational needs to deploy customized digital solutions.
- Led software development and support for comprehensive Salesforce solutions.
- Delivered guidance and consulting to Sales & Marketing teams.
- Contribute input to solutions architecture and urbanization plans.
- Aligned consistently with IS&T Infrastructure & Security roadmaps.
- Collaborated with cross-functional specialists to define requirements and develop user stories.
- Collaborated with technical leads and developers to review and enhance code quality.
- Managed backlog effectively utilizing Agile methodology.
- Expertise in DevSecOps frameworks and CI/CD solutions.
Technical Consultant
ACCENTURE SOLUTIONS LTD
Bengaluru
08.2014 - 04.2021
- Led implementation of Sales, Service, and Community Cloud through thorough requirement gathering and analysis.
- Designed functional structures for multiple cloud applications.
- Pioneered Salesforce Administration and development with lightning configuration.
- Handled service and change requests along with process automations using BoT.
- Address issues by devising effective solutions tailored to client challenges using strategic methods and tools.
- Managed salesforce integration with applications such as Qlik Sense, Dell Boomi, MDM.
- Developed code and managed deployment for quarterly releases.
Consultant
CAPGEMINI
Bengaluru
05.2011 - 08.2014
- Designed sophisticated business processes through native tools, apex triggers, and classes.
- Executed numerous deployments using change sets across different sandboxes.
- Troubleshoot problems, devise effective solutions to client needs and validate outcomes.
- Configured workflows, approval processes, and created reports and dashboards in Salesforce.com.
- Wrote and maintained program code to ensure compliance with system requirements.
- Contributed to the formulation and implementation of software projects within Salesforce CRM.
Education
Bachelor of Technology - Information Technology
University of Calicut
09-2010
Skills
- Project management
- Salesforce development
- Solution architecture
- Agile methodology
- CI/CD pipeline
- Strategic planning
- Team leadership
- Stakeholder collaboration
Certification
- Salesforce Certified App Builder
- Salesforce Certified Platform Developer I
- Salesforce Certified Administrator
Timeline
Salesforce Engineering Manager
Motorola Solutions, Inc
07.2024 - Current
CRM Solution Expert
ALSTOM TRANSPORT
04.2021 - 07.2024
Technical Consultant
ACCENTURE SOLUTIONS LTD
08.2014 - 04.2021
Consultant
CAPGEMINI
05.2011 - 08.2014
Bachelor of Technology - Information Technology
University of Calicut
Similar Profiles
Paul JanowskiPaul Janowski
Electronics Technician at Motorola Solutions, IncElectronics Technician at Motorola Solutions, Inc
Juan EchevarriaJuan Echevarria
Sr. Manufacturing Engineer - Process Team at Motorola Solutions, IncSr. Manufacturing Engineer - Process Team at Motorola Solutions, Inc
Brent BeuseBrent Beuse
Specialist Customer Operations SR at Motorola Solutions, INCSpecialist Customer Operations SR at Motorola Solutions, INC
SHANMUGAM RSHANMUGAM R
Technical Lead -IT at Intimetec Vision soft Pvt LtdTechnical Lead -IT at Intimetec Vision soft Pvt Ltd
Pooja MukundanPooja Mukundan
Associate - RMC Governance Officer at J P Morgan Chase & CoAssociate - RMC Governance Officer at J P Morgan Chase & Co