Neetu
Ghaziabad
Summary
Dynamic Business Development Manager with a proven track record at Indusind Bank Limited, enhancing sales volume and customer engagement through expert CRM strategies and negotiation skills. Excelled in project management and problem-solving, boosting CASA product sales significantly. Mentored teams at My Money Mantra, driving productivity and service excellence. Proficient in Microsoft Excel and banking software, embodying a self-motivated nature.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Development Manager
Indusind Bank Limited
Noida
11.2023 - Current
- Open current and savings accounts.
- Increased CASA products.
- Sell products to the customers: LI, HI, NRI accounts, CC, and DC.
- Identified needs of customers promptly and efficiently.
- Established new customer accounts using negotiation and sales closing abilities.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Followed up with clients for products and services.
- Directed and coordinated products, services and sales activities.
- Implemented CRM strategies to improve customer engagement and retention.
Team Leader
My Money Mantra
Noida
05.2021 - 10.2023
- Providing service to existing customers and solving their queries.
- Created reports summarizing daily activity and customer feedback.
- Resolved customer complaints quickly and efficiently.
- Delegated work to staff, setting priorities and goals.
- Conducted market research and reported on competitors.
- Enhanced sales productivity by simplifying processes.
- Organized training sessions for new employees.
- Working for CASA and other banking products.
- Trained and mentored junior team members.
Education
B.com
Chaudhary Charan Singh University
Meerut08-2021
Commerce
Anglo Arabic School
New Delhi04-2018
Higher Secondary
Nav Sakti Girls Sr. Sec. School
New Delhi04-2016
Skills
- Sales preparation
- Problem-solving
- Calm under pressure
- Microsoft Excel proficiency
- Sales funnel development
- Sales funnel management
- Business development
- Loan processing
- Banking software proficiency
- Client services
- Project management
- Self-motivated nature
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Certification
- I have completed a one-year certificate in Computer.
- I got Employee of the Month five times at My Money Mantra (Fintech Pvt Ltd.)
Affiliations
- Travelling
- Making YouTube vlogs, reels, and shorts
- Driving enthusiast
Timeline
Business Development Manager
Indusind Bank Limited
11.2023 - Current
Team Leader
My Money Mantra
05.2021 - 10.2023
B.com
Chaudhary Charan Singh University
Commerce
Anglo Arabic School
Higher Secondary
Nav Sakti Girls Sr. Sec. School
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