Neetu Singh Srivastava
Hyderabad
Summary
Dynamic operations leader with extensive experience at Wipro, adept in team mentoring and process improvement. Successfully managed a 20+ member team, enhancing operational efficiency and ensuring policy compliance. Recognized for quality assurance and effective communication, driving high-quality deliverables in cross-functional projects. Committed to fostering collaboration and skill development.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Acting Lead – Operations (FLM Certified)
Wipro
Hyderabad
03.2021 - Current
- Overall experience of 11-12 years in the mapping industry.
- Lead and manage the operational MIS team across two shifts, ensuring timely work allocation and prioritization.
- Acting lead for one year on the floor with the headcount of 20 or more operations.
- Mentor and train new hires and team members on processes, tools, and quality standards.
- Maintain and update operational documents and process policies to ensure compliance.
- Actively support cross-functional projects and contribute to process improvements.
- Handled both linear and non-linear mapping projects, ensuring high-quality deliverables.
- Served as a mentor and trainer for new hires, facilitating knowledge transfer and skill development.
- Temporarily acted as Quality Checker (QCer) on various projects, ensuring adherence to guidelines.
- Provided support in team documentation, policy updates, and maintaining process efficiency.
- Proactively took on additional responsibilities and acted as a dependable team player in critical situations.
Senior Analyst
Intelenet Pvt. Ltd. (Serco) & Wipro
06.2012 - 09.2018
Education
Master of Business Administration (MBA) -
Institute of Aeronautical Engineering
Dundigal01.2011
Bachelor of Commerce (Foreign Trade) -
St. Francis College for Women
Begumpet01.2009
Intermediate (CEC) -
Royal Junior College
Hyderabad01.2006
Secondary Education - CBSE
Hindu Public School
Sanathnagar01.2004
Skills
- Operations Management
- MIS Reporting
- Team Mentoring
- Training
- Process improvement
- Policy Compliance
- Quality Assurance
- Interpersonal skills
- Communication skills
- Collaboration
- Operational Management
- Team leadership
Certification
- FLM (First Line Manager) certification – Wipro
- Certificate in Business Management and Psychology
- Certificate in fashion designing
- Certificate in volleyball
- Certified lower typing skills
Projects
- B.Com degree: On-the-job training: Import and export documentation and procedures
- MBA project: 'Social marketing' in ABN Andhra Jyothy (local news channel)
Disclaimer
I hereby declare that the information furnished above is true and correct to the best of my knowledge and belief.
Languages
- English
- Hindi
- Telugu
Personal Information
- Date of birth: 08/25/89
- Gender: Female
- Address - #109, Jamunathirth Apartments, D.K. Road, Sr.Nagar, Hyderabad
Timeline
Acting Lead – Operations (FLM Certified)
Wipro
03.2021 - Current
Senior Analyst
Intelenet Pvt. Ltd. (Serco) & Wipro
06.2012 - 09.2018
Master of Business Administration (MBA) -
Institute of Aeronautical Engineering
Bachelor of Commerce (Foreign Trade) -
St. Francis College for Women
Intermediate (CEC) -
Royal Junior College
Secondary Education - CBSE
Hindu Public School
Similar Profiles
Ankan BeraAnkan Bera
Application Architect at WiproApplication Architect at Wipro
Dhanasekaran GDhanasekaran G
Solution Architect in AI & Data Analytics / M365 / Power Platforms/ Azure at WiproSolution Architect in AI & Data Analytics / M365 / Power Platforms/ Azure at Wipro
Jenna LegerJenna Leger
Medical Services Coordinator at WiproMedical Services Coordinator at Wipro
Yogesh YadavYogesh Yadav
Senior Analyst at WiproSenior Analyst at Wipro
Nithin SaraNithin Sara
Sr. Product Engineer at TECHMAHINDRA LTDSr. Product Engineer at TECHMAHINDRA LTD