NEHA
Udupi
Summary
Proven leader in backend operations and financial management, adept at streamlining service ticket processing and cash flow for TVS Electronics Pvt Ltd. Excelled in store and inventory management, leveraging Tally and GSPN to enhance efficiency. Skilled in fostering team collaboration, significantly boosting customer satisfaction through effective problem-solving and issue resolution.
Overview
10
10
years of professional experience
Work History
Backend & CCO
TVS Electronics Pvt Ltd.
01.2018 - Current
- Company Overview: Authorized Samsung Service Partner
- Managed backend operations, ensuring seamless service ticket processing, report generation, and system updates
- Handled daily cash transactions, ensured accurate billing, and performed end-of-day financial reconciliation
- Maintained detailed records of cash flow, inventory, and service reports
- Coordinated with logistics teams to ensure timely dispatch of goods
- Collaborated with service technicians and sales teams to ensure customer satisfaction
- Authorized Samsung Service Partner
Store In-charge & Financial Accountant
3S Touch Service Solution Private Limited
01.2015 - 01.2018
- Company Overview: Samsung Service Center
- Maintained detailed records of inventory, service requests, and logistical operations
- Generated and managed E-WAY bills for compliance with logistic and government regulations
- Processed incoming parts from the warehouse, creating and updating Goods Receipt (GR) entries
- Coordinated with technicians and service staff to resolve customer issues efficiently
- Managed invoice, billing, and GST invoice updates
- Handled cash and e-payments for customer service transactions
- Samsung Service Center
Education
Bachelor of Commerce -
Vijaya College
Mulki, D.K.01.2018
Class XII -
Vijaya College
Mulki, D.K.01.2015
Class X -
Carmel High School
Kemmannu, Udupi01.2013
Skills
- Cash handling and financial reconciliation
- Store and inventory management
- Accounting software (Tally, GSPN)
- Team leadership and staff coordination
- Reporting and documentation
- Communication and teamwork
- Problem-solving and issue resolution
Personal Information
- Date of Birth: 02/11/99
- Gender: Female
- Nationality: Indian
Disclaimer
I hereby declare that the above information is true to the best of my knowledge.
Timeline
Backend & CCO
TVS Electronics Pvt Ltd.
01.2018 - Current
Store In-charge & Financial Accountant
3S Touch Service Solution Private Limited
01.2015 - 01.2018
Bachelor of Commerce -
Vijaya College
Class XII -
Vijaya College
Class X -
Carmel High School
Similar Profiles
Vinoth PVinoth P
Desktop Support Engineer at Sysnet Global Solution Pvt LtdDesktop Support Engineer at Sysnet Global Solution Pvt Ltd
Ravilisetti Durga Kanaka SainadhRavilisetti Durga Kanaka Sainadh
Software Engineer Developer at Tvs electronicsSoftware Engineer Developer at Tvs electronics
Udayakumar AUdayakumar A
Data Analyst at TVS ELECTRONICS LIMITEDData Analyst at TVS ELECTRONICS LIMITED