Neha Agarwal
Hr Generalist
Bangalore,KA
Summary
Pursuing a challenging role in an organization to leverage management expertise and drive organizational growth. Committed to applying skills in strategic planning and team leadership to enhance operational efficiency. Focused on continuous learning and professional development while contributing to team success.
Overview
19
19
years of professional experience
Work History
HR Generalist
Laerdal
02.2020 - Current
- Executed payroll with precision, ensuring timely payment processing while reducing calculation and deduction errors.
- Evaluated existing policies and procedures to provide recommendations for optimizing work productivity, recruitment, hiring processes, and talent management.
- Guaranteed compliance with labor laws, minimizing legal risks through systematic policy reviews and updates.
- Enhanced employee retention through implementation of effective onboarding and training programs.
- Oversaw benefits administration ensuring precise enrollment and prompt claims processing.
- optimized HR processes for enhanced efficiency and minimized administrative workload.
- Partnered with cross-functional teams to attain organizational objectives through strategic HR planning.
- Compiled comprehensive reports on key HR metrics for senior leadership review, enabling informed decision-making regarding human resources operations strategy adjustments.
- Guided managers in implementing effective performance management techniques, fostering a culture of continuous improvement among staff members.
- Executed performance reviews and delivered insights to managers regarding employee performance.
- Functioned as a trusted advisor to employees across all organizational levels concerning career development, workplace policies, and conflict resolution.
- Facilitated communication between management and employees to resolve conflicts and address issues
- Minimized employee turnover through proactive conflict resolution and performance management strategies.
- Cultivated workplace culture by advancing diversity inclusion and fostering open communication initiatives.
- Tracked employee attendance and performance while resolving issues per company policies and procedures.
- Produced and evaluated reports to track employee engagement and attrition trends.
- Enhanced office efficiency by optimizing internal communications and correspondence.
- Partnered with managers to diagnose and resolve employee relations challenges.
- Spearheaded development and execution of onboarding and orientation programs for new employees.
- Designed and evaluated employee recognition programs.
- Minimized expenses through analysis of compensation policies and implementation of competitive programs while ensuring compliance with legal requirements.
Senior HR Generalist / Module Lead
Mobily Infotech, Bangalore
01.2012 - 08.2015
- Transition Management: SPOC for designing the FAQ and Road Map during the transition phase of the organization and HR focal for the smooth transition process. Worked on Banding, Monetization and Compensation alignment for the transitioned employees and ensuring smooth transition of employees from current organization to new organization
- Confirmation Management: Taking care of confirmation of the new joiners post their probation period and tracking the performance of the employees during their probationary phase
- Performance Management System: SPOC for managing PMS of the organization based on which the annual appraisal and Incentives are decided for the employees
- Payroll Management: Managing Monthly payroll and providing the inputs to finance for processing the salaries
- MIS: Preparing Monthly, quarterly and yearly MIS reports that is presented to the management
- Employee Engagement: Conducting various fun events and competitions for the employees under care initiatives
- Automation: Lead role towards the implementation of HRIS tool.
- Policies: Assist in framing and revising policies and designing SOP (Standard Operating Procedure) document which ensures staff discipline, positive attitude and a healthy, happy work environment Document.
- Handbook: Worked on handbook of the organization and making the changes post review
- Surveys: Designing the ESAT survey and preparing the analysis of the same post completion. Leading role in rolling out the ESAT surveys and looking that the same is conducted fairly and working towards increasing the ESAT score.
- Newsletter: Designing the quarterly newsletter of the organization and working towards preparing and rolling out the same as per the agreed timelines.
- ISO: HR SPOC for getting the organization ISO certified
- HR Forum: Conducting 1:1 employee meetings, understanding their concerns and preparing the analysis for presenting to the management
- Budgeting: Preparing and Managing the Annual Budgeting for the employee engagement activities
- Training and Development: Engage with Department Heads, design the competency matrix basis which training calendar is prepared, contribute in budgeting and identify key vendors for training of the employees.
- Website: Worked on revamping the existing organization website
Senior HR Specialist
Amdocs Development Center India Pvt. Ltd., Pune
03.2009 - 10.2011
- Leading role in planning and execution of “Automation of Exit Process of Amdocs India”
- Managing Payroll for all centres of Pune location.
- Managing Monthly MIS reports.
- Leading work for system automation.
- Managing and monitoring various employee care budgets.
- Single point of contact for India for calculation, allocation and utilization of special bonus paid to employees.
- Handling end to end Exit formalities.
- Single point of contact for internal and external HR audits.
- Working on Oracle System for Managing Employee’s database and Employee care budget.
- Managing and driving various employee engagement activities under the CARE initiative.
- Conduct focus group meetings and discussions; gather understanding from multiple sources at the organization to identify improvement opportunities.
- Managing employee queries and handling employee grievances in an efficient manner and forwarding their suggestions to the management.
- Engage with Function Heads, design training calendar, contribute in budgeting and identify key vendors for India training of the employees.
- Assist in framing and revising policies and designing SOP (Standard Operating Procedure) document which ensures staff discipline, positive attitude and a healthy, happy work environment Document.
- Leading role in rolling out the ESAT surveys and looking that the same is conducted fairly and working towards increasing the ESAT score
- Conduct meeting and discussion with managers and directors on employee relations issues, performance management issues, and disciplinary decisions.
Sr. Executive – Human Resource
Tech Mahindra Ltd., Pune
06.2007 - 03.2009
- Familiarizing the new joinee with the company policies and procedures - Create and Maintain an Employee Handbook.
- Explaining organization structure, defining their KRA's, background checks and onboarding formalities.
- Leave Management processes
- Managed global payroll of the organization from end to end.
- Took care of MIS (Management Information System)
- Responsible for providing the data to various Surveys that takes place and filling up the various questionnaires for the survey with the relevant data after working on the same.
- Undertook the responsibility of Life Insurance and Medical Insurance of the employees of the organization.
- Took care of Training bonds of the various technical training conducted by the organization.
- Planned and managed separate induction for employees joining at the management level.
- Was involved in special projects like HR audit, recovering amount against full & final settlement from absconded employees.
- Worked on People Soft System for taking care of the daily activities.
- Setup effective systems for grievance handling, resolving HR issues though a proactive approach
- Coordinating with the recruitment partners and scheduling the interviews for candidates and taking forward the recruitment process in case if the candidate is selected.
Education
HSC - ISC
St. Mary’s Convent
SSC - ICSE
United Public School
MBA - HR
International School of Business and Media
01-2007
B.COM - undefined
Christ Church College
01-2005
Skills
Diploma in Computer Applications (DOEACC)
Web navigation expertise
Reporting tools suite
AI for productivity enhancement
Darwinbox deployment
Interests
Travelling, Listening music, Playing Cricket, badminton
Accomplishments
- Attended Training on Compensation and Benefits manager and received certification for the same from CAMI,USA
- Bagged “Tech M Rising Star” award for my performance in the year 2007-2008.
- Got Recognition award for ongoing contribution and achievement in Amdocs in August’2010
- Got Team award for ongoing contribution and achievement in Amdocs in August’2011.
- Launch of Amdocs online Separation tool in August 2011 which was headed by me.
- Recognized for designing and rolling out the newsletter and successfully completing ESAT survey in Mobily Infotech
- Attended training on “Time Management” , “Assertiveness” and “Business Communication”
- Attended workshop on “Partnership & Collaboration” and “Customer Orientation”
Personal Details
- Date of Birth: November 30 1983
- Marital Status: Married
Timeline
HR Generalist
Laerdal
02.2020 - Current
Senior HR Generalist / Module Lead
Mobily Infotech, Bangalore
01.2012 - 08.2015
Senior HR Specialist
Amdocs Development Center India Pvt. Ltd., Pune
03.2009 - 10.2011
Sr. Executive – Human Resource
Tech Mahindra Ltd., Pune
06.2007 - 03.2009
HSC - ISC
St. Mary’s Convent
SSC - ICSE
United Public School
MBA - HR
International School of Business and Media
B.COM - undefined
Christ Church College