NEHA CHATTERJEE DEBNATH
Kolkata
Summary
Hardworking and motivated individual with hands on experience of 14 years and counting and record of success in travel industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
12
12
years of professional experience
Work History
Manager - Leisure & F.I.T
Holiday Hub Pvt Ltd
Kolkata
04.2014 - Current
- Started my work as a Senior tour co-ordinator in this organisation.
- Handling Inbound & Outbound enquiries of tour package.
- Making the itineraries and offering a variety of options to the client to close the business.
- Serving the enquiry from pre sales to post sales.
- Generating more business on every quarter.
- Negotiating contracts and agreements with travel suppliers such as airlines, hotels, car rental companies, and travel management companies.
- Monitoring vendor performance and ensuring compliance with agreed-upon terms and conditions.
- Promoted to Assistant Manager.
- Taking care of the entire team for successful operations and sales.
- Floating the different promotions of hotel & through social platforms.
- Working as a coordinator between management and team.
- Promoted to Manager - Leisure & F.I.T.
- Providing guidance, training, and support to employees on travel policies, booking procedures, preferred vendors, and travel best practices. Ensuring that employees are aware of their responsibilities and adhere to company travel policies.
- Looking after the client grievances if any.
Business Development Officer
Jetchoice Tours & Travels Pvt Ltd
06.2012 - 02.2014
- Handling Inbound & Outbound enquiries of tour package
- Making the itineraries and offering a variety of options to the client to close the business
- Serving the enquiry from pre sales to post sales
- Floating the different promotions of hotel & through social platforms
- Looking after the client grievances if any.
Reservation Executive
Zion Event Management Pvt Ltd
11.2011 - 05.2012
- Handling enquiries of air ticket bookings, hotel room & banquet reservation
- Airline ticket bookings through different B2B portals
- Hotel room & banquet reservation for corporate.
Education
B.A (Journalism & Mass Communication) -
Calcutta University
01.2010
Senior Secondary -
Vinay Nagar Bengali Sr. Secondary School - CBSE
01-2007
Secondary -
Vinay Nagar Bengali Sr. Secondary School - CBSE
New Delhi01-2005
Skills
- Team Building & Leadership
- Event Management And Promotion
- Vendor Coordination
- Vendor Partnerships
- Vendor Negotiations
- Vendor Relationship Management
- Business Management
- Sales Team Development
- Sales Proficiency
- Team Management
- Client Relations
- Sales Strategies
- Employee Mentoring
- Database Management
- Quality Control Management
Parents
Mr. Swapan Chatterjee, Mrs. Sangita Chatterjee
Communication Skills
- English
- Bengali
- Hindi
Personal Information
- Height: 165 cm
- Date of Birth: 10/05/1990
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Reading newspapers & current affairs.
- Reading books (fiction).
- Listening to music.
Languages
Bengali
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Manager - Leisure & F.I.T
Holiday Hub Pvt Ltd
04.2014 - Current
Business Development Officer
Jetchoice Tours & Travels Pvt Ltd
06.2012 - 02.2014
Reservation Executive
Zion Event Management Pvt Ltd
11.2011 - 05.2012
B.A (Journalism & Mass Communication) -
Calcutta University
Senior Secondary -
Vinay Nagar Bengali Sr. Secondary School - CBSE
Secondary -
Vinay Nagar Bengali Sr. Secondary School - CBSE
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