Neha Chaudhary
Ahmedabad
Summary
Dynamic Department Manager at Reliance Digital with a proven track record in cost management and customer service. Successfully implemented initiatives that boosted sales by 10% while enhancing quality assurance. Adept at team leadership and problem resolution, fostering strong client relationships through effective communication and strategic planning.
Overview
1
1
year of professional experience
Work History
Department Manager
Reliance Digital
08.2024 - Current
- Resolved customer complaints and issues promptly and professionally.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
Education
BCA -
Chaudhary Institute Of Computer Application
04.2024
12th - undefined
Shree J M Chaudhary Vidhalaya
04.2020
10th - undefined
Shree JM Chaudhary Vidhalaya
04.2018
Skills
Cost management
Customer service
Quality assurance
Client relationship
Team leadership
Problem resolution
Effective communication
Data analysis
System monitoring
Help desk support
Computer operations management
ACTIVITIES AND HONORS
Dance, Listening to music, Photography
Timeline
Department Manager
Reliance Digital
08.2024 - Current
12th - undefined
Shree J M Chaudhary Vidhalaya
10th - undefined
Shree JM Chaudhary Vidhalaya
BCA -
Chaudhary Institute Of Computer Application