Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Phone
Timeline
Generic

Neha Dambhare

Pune

Summary

Results-driven Lead QA IT Analyst at Citi with expertise in testing and risk assessment with 12+ years of experience. Successfully developed comprehensive testing frameworks for automation, enhancing data quality and transparency. Proven ability to manage workflows and communicate effectively, ensuring timely delivery of high-quality QA documentation. Adept at collaborating with cross-functional teams to achieve project goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

QA Test Lead

Citi
Pune
12.2021 - Current
  • Company Overview: The EUC (End-User Computing) elimination/remediation bank project involves identifying and addressing potential risks associated with the use of End-User Computing tools within an organization
  • The aim of the project is to improve data quality, reduce errors, and enhance transparency by replacing or remediating Excel spreadsheets or other desktop tools with more robust and secure solutions
  • Reviewing and analyzing the EUCs used within the organization to determine high-risk areas and prioritize remediation efforts
  • Developed comprehensive testing frameworks to guarantee compliance with identified standards and executed through Automation using IntelliJ .
  • Creating documentation and reports to communicate the changes that are being made to EUCs to FRSS & GPA teams
  • Contributed to discussions on testing status and identified potential risks.
  • Collaborated with the development team to resolve discovered problems.
  • Maintained data privacy protocols and security measures.
  • Oversee punctuality and precision in finalizing QA documents such as test plans, cases, defects assessments and conclusion summaries.
  • Coordinated calls for assistance, ensuring UAT acceptance.
  • Increased transparency with remediation of Excel spreadsheets and Jira Dashboard creation with traceability Matrix.

Module Lead

Mphasis (First Republic Bank,US)
Pune
08.2018 - 12.2021
  • KYC application integrated with Private Wealth Management (PWM) involves the management of assets of high-net-worth individuals (HNWI) or accredited investors
  • Analyzing BRD documents and preparation of Test plan and test strategy
  • Develop test cases and prioritize testing activities
  • Execute all the test case and report defects, define severity and priority for each defect
  • Collaborated in an onshore-offshore model to gather business requirements.
  • Documented and tracked test scripts, test results, test analysis, and reported the defects in TFS based on the severity and priority.
  • Ensuring that all QA deliverables are completed on time and meet the required quality standards, including test plans, test cases, defect reports, and test completion reports
  • Review on Automation Test Scripts
  • Tested User Interface inconsistency and application functionality manually

Senior Test Engineer

Mphasis (First Republic Bank,US)
Pune
07.2015 - 08.2018
  • Executed quality assurance tasks in KYC Application testing for FRB Bank.
  • Analyzed requirements documents to ensure proper coverage of testing activities.
  • Performed functionality checks after validating high-risk regions/Countries for Secure KYC process.
  • Contributing ideas and participating in efforts to further improve and streamline the process Responsible for EDD analysis of foreign correspondent banking customers.
  • Ensure KYC application works accurately with integration of partner applications like Private welth,Lending and Deposit accounts
  • Participate in Offshore-Onshore KYC meetings with relevant Business
  • Responsible for reviewing of test plan, test cases and test evidences
  • Adhere to AML controls, Ensuring Sanctions, PEP screenings, KYC Trigger Event processes and KYC/AML policies
  • Executed production testing in live settings ensuring flawless product delivery.
  • Performed regression tests for each build in order to check defect resolutions and overall software performance.

Associate Test Engineer

Mphasis (British Telecom)
Pune
06.2012 - 07.2015
  • Company Overview: This Project will create efficiencies throughout operations and transparency into process progress, including handoffs, internal tasks, and KPIs
  • Involved in analyzing the project requirements and documentation
  • Involved In writing Test cases, executing the Test cases and Test Case Optimization
  • Responsible for maintaining updated reports on resolved bugs
  • Performed functional testing, browser compatibility testing, System testing, Regression Testing, smoke testing, integration testing
  • This Project will create efficiencies throughout operations and transparency into process progress, including handoffs, internal tasks, and KPIs
  • Analyzed complex requirements to design effective test cases that covered all scenarios.

Education

Bachelor of Engineering Technology - Electrical, Electronics And Communications Engineering

SMT, RPCE College of Engineering
Nagpur, MH
06-2008

12th - PCM

Z.P.High School Pandharakawada, Dist Yavatmal, MH
Pandharakawada ,Maharashtra
01-2002

Skills

  • Manual Testing
  • User acceptance testing
  • Integration testing
  • Automation Testing
  • Agile
  • BDD,Cucumber
  • Intellij
  • Effort estimation
  • Confluence
  • Jira
  • Test planning and documentation
  • IT governance
  • Traceability matrix
  • Defect Management

Certification

  • ISTQB Certified
  • Project Management Essentials Certified (PMEC)
  • Appian Analyst credential

Accomplishments

  • Runner-up winner for Corporate Citizen’s Award, annual rewards and recognition-ACE, 2017
  • Special mention winner, Mphasis Hackathon Challenge Season 6, 2020
  • Received employee Monthly Summit Award 5 times for outstanding performance
  • Appreciation from client, on completion of successful project implementation

Phone

+91, 9970268085

Timeline

QA Test Lead

Citi
12.2021 - Current

Module Lead

Mphasis (First Republic Bank,US)
08.2018 - 12.2021

Senior Test Engineer

Mphasis (First Republic Bank,US)
07.2015 - 08.2018

Associate Test Engineer

Mphasis (British Telecom)
06.2012 - 07.2015

Bachelor of Engineering Technology - Electrical, Electronics And Communications Engineering

SMT, RPCE College of Engineering

12th - PCM

Z.P.High School Pandharakawada, Dist Yavatmal, MH
Neha Dambhare