Dynamic QA Test Lead with extensive experience at Tata Consultancy Service Ltd., excelling in Agile methodologies and stakeholder communication. Proven track record in managing end-to-end testing processes and leading teams to ensure compliance with regulatory standards. Proficient in SQL and test documentation, driving quality and operational excellence.
Experience with TCS (2016 – Present): Worked across multiple roles and clients, including QA leadership and operations support.
QA Test Lead – CIBC (2019 – 2025):
Progressed from QA Tester to QA Test Lead for AML (Anti-Money Laundering) applications.
Hands-on experience with both Waterfall and Agile methodologies.
Performed manual testing for ETL and UI components.
Proficient in tools such as ALM, JIRA, and Actimize.
Managed end-to-end testing processes for multiple intakes.
Lead a team of 4 testers across onshore and offshore locations.
Coordinated with stakeholders for requirements, status updates, and defect resolution.
Created and maintained test documentation: test plans, test cases, evidence, and tracking reports.
2. L3 Operations and Support – Morgan Stanley (2016 – 2019):
Monitored and managed Autosys job executions.
Handled priority ServiceNow tickets and QA-related deployment requests within SLA.
Analyzed production job failures and logs; collaborated with development for issue resolution.
Participated in QA and production deployments.