Neha Fathima

Solution-oriented Technical Support Executive highly productive in troubleshooting and resolving complex technical issues, ensuring high levels of customer satisfaction. Skilled in software diagnostics, network administration, and IT service management tools. Excel at communication, problem-solving, and adaptability, using these soft skills to effectively translate technical solutions to non-technical stakeholders.

• Problem-solving
• Reading Novels
• Gaming
• Chess
• Travelling

• CCNA
• NetSim
• C, C++, Java, J2EE, MySQL

• 1) eBook Management System (BCA): Front End: ASP.NET (C#), Back End: SQL Server., Developed a platform where users can log in, browse, and read their favorite novels online., Features include user authentication (Login, Forget Password, Change Password, Registration), Profile management (Edit Profile, View Listed Books), and Admin controls (Approve Users, Approve Books).,
• 2) IoT Soil Moisture Sensor (BCA):, Created an IoT project using a soil moisture sensor to detect soil dryness and automatically trigger a motor to water plants., Implemented real-time monitoring of soil moisture levels to maintain optimal plant hydration.,
• 3) Land Wastage Analysis (MCA Final Year Project):, Completed as part of a 2-month internship at Urban Morph., Analyzed land wastage during construction using Node.js, React, PostgreSQL, and Puppeteer for web scraping., Collected datasets from commonflow.com and conducted data analysis to evaluate land wastage in various construction projects., Tools Used: Node.js, React, PostgreSQL, Puppeteer, VS Code.
• 4) Construction Waste Generation Management: (Internship) Developed a full-stack solution using React, Node.js, and PostgreSQL to manage waste generation in apartment complexes