Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
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NEHA GUPTA

Hyderabad

Summary

As a Highly motivated AR professional, I want to a positive contribution in a challenging environment where my education, knowledge, condense and skill is applied towards targets and goals to increase company portability and performance.

Overview

7
7
years of professional experience

Work History

ANALYST

Atmecs Technologies Private limited
Hyderabad
01.2023 - 04.2024
  • (01/27/2023-04/16/2024)
  • Provided exceptional customer service, with highest number of Surveys.
  • Escalation Handling.
  • Responded promptly to emails
  • Successfully handled client calls
  • Individual Contributor.

ORDER MANAGEMENT ANALYST

BT ESERV PRIVATE LIMITED.
Kolkata
11.2016 - 12.2019
  • 09/28/2016-12/21/2019)
  • Developed Team communications and information for new products and the price
  • Order Management
  • Connecting Customers
  • Rejections
  • Complaint Handling
  • KCI (Keeping customers informed)
  • Handling Client Call.

SR. AR ANALYST

MEDFIN INDIA PRIVATE LIMITED
Kolkata
  • AR follow up
  • Denial management expertise in AR calling constantly focus on enhance the revenue management and cash flow by reducing the accounts receivable, bad debit and write offs
  • Old Claims (depends on aging)
  • Authorization (client specific)
  • Taking actions after following up with the insurance, as per the company and the client specific protocol according to the denials
  • Reviewing accounts
  • Eligibility Verification
  • Priority accounts handling.

AR ANALYST S

MEDISWEANS
Kolkata
  • AR follow up
  • Denial management expertise in AR calling constantly focus on enhance the revenue management and cash flow by reducing the accounts receivable, bad debit and write offs
  • Old Claims (depends on aging)
  • Authorization (client specific)
  • Taking actions after following up with the insurance, as per the company and the client specific protocol according to the denials
  • Reviewing accounts
  • Eligibility Verification
  • Dental Calling.

Education

Bachelor of Arts -

Seth Soorajmull Jalan Balika Vidyalaya
Kolkata, Chittranjan avenue

Skills

  • Basic Computer Knowledge
  • Excel (basic)
  • Power Point Presentation

Accomplishments

  • Received client appreciation (call handling skills)
  • Achieved highest survey score.
  • Resolving issues.
  • Client call Escalation Handling Individual Contributor (initiatives received from client)
  • Received R&R from Client
  • Client Appreciation email.
  • Highest Survey above expectation.
  • Implemented New Ideas

Personal Information

  • Date of Birth: 02/12/90
  • Nationality: NA

Timeline

ANALYST

Atmecs Technologies Private limited
01.2023 - 04.2024

ORDER MANAGEMENT ANALYST

BT ESERV PRIVATE LIMITED.
11.2016 - 12.2019

SR. AR ANALYST

MEDFIN INDIA PRIVATE LIMITED

AR ANALYST S

MEDISWEANS

Bachelor of Arts -

Seth Soorajmull Jalan Balika Vidyalaya

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NEHA GUPTA