Neha Gupta
Villa No. 27, Lane No. 1, Shakuntalam Colony, Behind Rajwada Palace, Jagatpura, Jaipur
Summary
Results-oriented banking professional with four years of experience as a probationary officer in a leading national bank. Proven expertise in customer service, loan processing, risk assessment, financial analysis, and branch operations. Adept at maintaining regulatory compliance and driving customer satisfaction through efficient financial solutions. Strong interpersonal and leadership skills, with a solid foundation in core banking operations and digital banking systems.
Overview
7
7
years of professional experience
Work History
Banker
Bank of Baroda
Jaipur
07.2018 - 03.2025
- Managed day-to-day banking operations, including account opening, deposits, withdrawals, fund transfers, and customer queries.
- Evaluated and processed personal and business loan applications, ensuring adherence to credit policies and regulatory norms.
- Conducted risk assessments and due diligence for loan disbursals and account activities to prevent fraud and ensure compliance with RBI guidelines.
- Contributed to the achievement of branch targets through cross-selling of bank products including insurance, mutual funds, and fixed deposits.
- Led initiatives in promoting digital banking adoption, increasing customer usage of mobile and internet banking by 30%.
- Trained and mentored junior staff and interns on banking procedures, customer handling, and internal systems.
Education
Bachelor of Engineering - B.Tech
MACERC
Jaipur06-2014
Skills
- Credit appraisal and loan processing
- Risk management and compliance
- Core banking systems (CBS, Finacle, etc)
- Cash management and account handling
- KYC/AML compliance
- Report preparation and MIS team leadership and staff training
Certificates
- PGDBF - Post Graduation Diploma in Banking & Finance
- JAIIB - Junior Associate of Indian Institue of Banker
- NISM - National Institue of Securities Market
Marital Status
- Married
Languages
- English
- Hindi
Timeline
Banker
Bank of Baroda
07.2018 - 03.2025
Bachelor of Engineering - B.Tech
MACERC
Similar Profiles
KAIVAL PATELKAIVAL PATEL
Manager - Finance, Accounts and Taxation at Baroda Global Shared Services Ltd. (Subsidiary of Bank of Baroda)Manager - Finance, Accounts and Taxation at Baroda Global Shared Services Ltd. (Subsidiary of Bank of Baroda)
ROHITKUMAR PRAJAPATIROHITKUMAR PRAJAPATI
Assistant Manager (Finance, Accounts & Taxation) at Baroda Global Shared Service Limited (Wholly Subsidy Bank of BarodaAssistant Manager (Finance, Accounts & Taxation) at Baroda Global Shared Service Limited (Wholly Subsidy Bank of Baroda
Shrishti RathoreShrishti Rathore
Senior Executive at BARODA GLOBAL SHARED SERVICE WHOLLY OWNED BY BANK OF BARODASenior Executive at BARODA GLOBAL SHARED SERVICE WHOLLY OWNED BY BANK OF BARODA
Rekha SundavadraRekha Sundavadra
Executive at Bank of Baroda (Baroda Global Shared Services Ltd)Executive at Bank of Baroda (Baroda Global Shared Services Ltd)
Rajesh RamanRajesh Raman
Outbound Manager at Qwik Supply Chain Pvt. LTDOutbound Manager at Qwik Supply Chain Pvt. LTD