Excel
Neha Ilyas
Opreation Manager/Administrator
Delhi,DL
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Store Manager
Airtel
New Delhi, Delhi
02.2020 - Current
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Completed point of sale opening and closing procedures.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Assistant Manager Human Resources
Gemscab Industrie Ltd
New Delhi, Delhi
07.2018 - 02.2020
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
- Scanned and maintained confidential employee information and records.
- Implemented performance review and motivational strategies to elevate HR team results.
- Motivated employees through special events, incentive programs and constructive feedback.
- Managed full-cycle recruiting process by sourcing, screening and interviewing candidates
HR Executive
Cresign Studios
New Delhi, Delhi
01.2017 - 02.2018
- Implemented behavioral-based performance management system to define expectations, standards and key performance areas.
- Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
- Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
- Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.
- Implemented new performance review procedures that gained support and full compliance from 70% percent of employees
Education
BBA - Business Administration And Management
C.C.S.U Meerut
Meerut 06.2014 - 08.2016
MBA - Human Resources Management
Computer Science & Engineering Department DITM
Sonepat 06.2017 - 08.2019
Skills
Relationship building and management
Team leadership and coaching
Company organization
Workforce improvements
Personnel recruitment
Recruitment
Software
Powerpoint
Outlook
Interests
Reading Books,Listening Music
Timeline
Store Manager
Airtel
02.2020 - Current
Assistant Manager Human Resources
Gemscab Industrie Ltd
07.2018 - 02.2020
MBA - Human Resources Management
Computer Science & Engineering Department DITM
06.2017 - 08.2019
HR Executive
Cresign Studios
01.2017 - 02.2018
BBA - Business Administration And Management
C.C.S.U Meerut
06.2014 - 08.2016