Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

NEHA J

Sr. Associate Customer Support
Saikripa, Kovoor, Arinalloor P O, Kollam, Kerala

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. To work in a professional work driven environment where I can improve my knowledge, skills which will enable the mutual growth of me and the organization.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Sr. Associate Customer Support

Tech Mahindra
Hyderabad
06.2019 - Current
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Demonstrated strong organizational and time management skills.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.

Education

Bachelor of Science -

College of Applied Science
Adoor, Pathanamthitta
06.2016 - 04.2019

High School Diploma -

Govt. Higher Secondary School
Puthoor, Kollam
06.2014 - 04.2016

Skills

    Customer support and assistance

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Timeline

Sr. Associate Customer Support

Tech Mahindra
06.2019 - Current

Bachelor of Science -

College of Applied Science
06.2016 - 04.2019

High School Diploma -

Govt. Higher Secondary School
06.2014 - 04.2016

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