Summary
Overview
Work History
Education
Skills
Coursework
Software
Certification
Timeline
Generic

Neha Jain

Program Advisor/ Counsellor

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Armed with the proactive problem solving approach and dedicated to succeeding in a fast evolving landscape.

Overview

8
8
years of professional experience
1
1
Certification
1
1
Language

Work History

Program Advisor

Times Pro
12.2023 - Current
  • Developed strong relationships with candidates, ensuring clear communication and collaboration/ understanding to achieve program goals or targets.
  • Provided expert advice to the learners and contributing to the development of innovative solutions that met candidate needs.
  • Maximized participant satisfaction by providing tailored guidance and support throughout their program journey.
  • Enhanced program effectiveness by explaining the importance and need of the program in their career in the coming time.

Senior Sales executive

Etsy.com
8 2020 - 11.2023
  • Establishing new business
  • Cultivating solid relationships with major customers to ensure a continuous flow of sales target.
  • Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
  • Handling day to day internal activities and targeting the Wholesalers, manufacturers and Artisans who are looking for any E-commerce platform, convince them and help in the onboarding process from initial to end
  • Achieving Monthly targets
  • Handling new joiners/interns, ensure they perform their tasks on time.
  • Delivered compelling presentations to prospective clients, showcasing the value of company offerings and driving business growth.
  • Established long-lasting relationships with key clients through effective account management and consistent communication.
  • Demonstrated products and features to customers, answered questions and overcame objections.
  • Handle US Clients Queries .
  • Prospected leads, scheduled meetings and converted targets into customers.

Cluster Relationship Manager

Reliance Communications
08.2016 - 07.2017
  • Deliver and educate the team in providing exceptional customer service, Use commercial acumen and competitor analysis to drive sales and traffic
  • To provide the customers with product and performance trainings
  • Dealing with the corporate clients, also maintaining the data on the CRM software
  • Evaluated portfolio performance regularly using advanced analytics tools, making strategic recommendations to optimize client returns.
  • Played a crucial role in retaining valuable clients during periods of market volatility by addressing concerns proactively and providing expert guidance on portfolio adjustments.

Education

Master in commerce in business administration -

University of Rajasthan
Jaipur, Rajasthan

Bachelors of Business Administration -

Maharani College of Rajasthan
Jaipur, Rajasthan

Skills

  • Marketing materials
  • Eligibility Determination
  • Promotional planning
  • Sales Growth
  • Proactive mindset
  • Report Generation
  • Problem-Solving
  • Content Development
  • Team Collaboration
  • Strong Work Ethic
  • Task Prioritization

Coursework

Advanced Animation in Programme (AAIP), Arena Animation, 2D and Graphic Designing, 2015

Software

Adobe Photoshop, Salesforce CRM, Freshsales, Lead Square , MS excel

Certification

Arena Animation

Timeline

Program Advisor

Times Pro
12.2023 - Current

Cluster Relationship Manager

Reliance Communications
08.2016 - 07.2017

Arena Animation

05-2015

Senior Sales executive

Etsy.com
8 2020 - 11.2023

Master in commerce in business administration -

University of Rajasthan

Bachelors of Business Administration -

Maharani College of Rajasthan

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Neha JainProgram Advisor/ Counsellor