Neha Kumari
Digital Marketer
Bengaluru
Summary
To obtain an entry-level position in digital marketing where I can apply my skills, knowledge and passion for marketing to contribute to the growth and success of the organization.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Assistant Manager - Sales
India Mart
Noida
09.2021 - 09.2022
- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products.
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.
- Identified and maximized sales opportunities, and increased customer retention rates.
- Trained new sales professionals and provided coaching as needed to maintain company sales success.
Customer Relationship Officer
Airtel
Noida
07.2018 - 01.2021
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Assisted with conflict resolution during partnership negotiations and acquisitions.
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
Education
PG Diploma - Digital Marketing
MICA Through Upgrad
Online 01.2023 - 01.2024
MBA - Sales And Marketing Education
Amity University
Noida 06.2018 - 06.2020
Bachelor of Science - Physics
Patna University
Patna 04.2014 - 04.2017
Skills
Digital Marketing
SEO
Wordpress
Facebook Ads
Microsoft Excel
Google Analytics
Certification
Fundamentals of Digital Marketing - Google
Timeline
Fundamentals of Digital Marketing - Google
02-2023
PG Diploma - Digital Marketing
MICA Through Upgrad
01.2023 - 01.2024
Assistant Manager - Sales
India Mart
09.2021 - 09.2022
Customer Relationship Officer
Airtel
07.2018 - 01.2021
MBA - Sales And Marketing Education
Amity University
06.2018 - 06.2020
Bachelor of Science - Physics
Patna University
04.2014 - 04.2017