Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
NEHA KUMARI

NEHA KUMARI

Bangalore,KA

Summary

Highly skilled and results-driven Senior Project Manager with over 6 years of experience in managing complex B2B SaaS software projects from inception to successful completion. Adept at leading cross-functional teams to deliver high-quality solutions that meet client objectives and exceed expectations. Proven ability to develop and execute comprehensive project plans, manage stakeholder expectations, and mitigate risks effectively. Known for strong interpersonal skills and a commitment to fostering client relationships through clear communication and strategic problem-solving. Fluent in project management tools like Jira and experienced in utilizing Microsoft Project for detailed planning and tracking. Seeking to leverage expertise in project leadership and stakeholder management to drive innovation and achieve business goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Project Manager

Diligent
06.2022 - Current
  • Manage financial resources and ensure compliance with financial regulations, and negotiated the project budget.
  • Met 97% of deadlines and project goals, earning a bonus & promotion upon completing a $1.5M project
  • Resolved customer complaints effectively, resulting in increased customer retention rates.
  • Monitor and reported on project progress to stakeholders and upper management. Analyzed project scope with a competitive analysis of customer reviews and feature requests
  • Chosen as the onboarding specialist for the new and IJP joiners. Providing KT, and useful insights of project management process.
  • Facilitated onboarding of new clients & employees by scheduling training, answering questions and processing paperwork.
  • Met exceptions during controls implementation worked with C-level suite to create vision and goals for the project, and represented customers to ensure quick product adoption
  • Worked effectively on various ERP, CRM and WMS, including Salesforce and NetSuite WMS.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

Project Manager/BA

Benchmark ESG
09.2020 - 05.2022
  • Assisted in defining the project objectives, estimating effort and costs, and analyzing the business needs
  • Met 93% of goal deadlines, allocated budget, and worked across software, sales, and executive teams to ensure teams were properly resourced
  • Implemented the Tableau dashboard project plans to run the product
  • Participated in dashboard design reviews to provide input on client
  • Did the Roadmap of Profiler Finance Management setup communicated roadblocks to stakeholders, including executive management, and recommended removing roadblocks leading to on-time and on-budget project delivery
  • Reviewed document management protocols and user activities against internal policies and documented management standards.
  • Updated databases while complying with GDPR regulations.
  • Prepared timely and accurate financial reporting and analysis.

Project Analyst

Amazon
09.2019 - 09.2020
  • Helped improve the standard operating procedures by 69% by leading a team of junior developers to perform QA Testing
  • Devised standardized project management documentation to streamline future management of repetitive projects.
  • Managing Queue daily huddles and Sending reports
  • Raising the defect using the Defect Tracking Tool, JIRA
  • Responsible for Execution of Test Scripts and publishing results, visualized skills data on the Tableau
  • Assessed the impact of emerging technologies and system upgrades on workflow.

Project Coordinator - Freelance

Medinfi Healthcare
01.2017 - 01.2019
  • Increased social media following by 44% in six months via targeted campaigns and collaborations with qualified professionals on a variety of health & lifestyle topics
  • Boosted user engagement on the platform by 39% through targeted outreach and partnerships with local health associations
  • Coordinated and hosted online events, including webinars and pop-up shops, increasing online health awareness and customer engagement.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.

Education

B-Tech -

ITER, Bhubaneswar
12.2017

Skills

  • SAP GRC, Confluence
  • Salesforce, Open Air
  • Software as a Service (SaaS)
  • Azure, Tableau, PowerBi
  • Service Now, SQL , SAS
  • Contract negotiation
  • Salesforce CRM, Share point
  • Jira and Confluence for reporting
  • PMBOK practices, Agile, Kanban, Waterfall
  • Microsoft Project, MS Office, Office 365

Certification

  • PMI - Generative AI for PMs
  • PMI - Agile Microsoft Project Management
  • PMI/LinkedIN - Resources Management
  • Certified Scrum Professional (CSP) - Certiprof
  • PMP - Simplilearn

Timeline

Project Manager

Diligent
06.2022 - Current

Project Manager/BA

Benchmark ESG
09.2020 - 05.2022

Project Analyst

Amazon
09.2019 - 09.2020

Project Coordinator - Freelance

Medinfi Healthcare
01.2017 - 01.2019

B-Tech -

ITER, Bhubaneswar

Similar Profiles

CREATE PROFILE
NEHA KUMARI