Neha Kumari

Lean Certified Professional With 6 Years Experience Seeking assignments in Operations Management/ Client servicing/ Customer service with a leading organization. Professional by over 6 years of experience in: -Order To Cash Cycle -Dispute Management - Process Improvement -Lean Initiatives -Team Management -MIS Reporting Presently associated with Genpact as a Process Developer. A result-oriented Professional with expertise in devising strategies aimed at enhancing overall organizational growth, sustained profitability of operations and improved business performance. Expertise at ramping up, managing, motivating with proven ability of achieving service delivery, organizational targets and running successful business operations. Adept at handling customer issues by delighting them. Maintaining business relationship with customer to achieve service norms by resolving service related critical issues. Possess excellent interpersonal, communication and organizational skills with proven abilities in team management, customer relationship management.

• English
• Hindi

Lean Certified Professional With 6 Years Experience Seeking assignments in Operations Management/ Client servicing/ Customer service with a leading organization., Professional by over 6 years of experience in Order To Cash Cycle, Dispute Management, Process Improvement, Lean Initiatives, Team Management, MIS Reporting., Genpact, Noida, Process Developer, Since 01/31/19

• Passport Number: Yes
• Date of Birth: 03/10/90
• Gender: Female
• Marital Status: Married

Have completed CA Intermediate in 2012 successfully