Neha Kumari
Mohali
Summary
Dynamic professional with extensive experience at Vera Developers Private Limited, excelling in CRM management and administration. Proven track record in enhancing operational efficiency and client relations through strong communication and negotiation skills. Recognized for outstanding performance, including winning the Best Admin Award, showcasing exceptional organizational abilities and a goal-focused mindset.
Overview
9
9
years of professional experience
Work History
MANAGER CRM
VERA DEVELOPERS PRIVATE LIMITED
Mohali
01.2025 - Current
FRONT OFFICE HEAD & MANAGER ADMIN
VERA DEVELOPERS PRIVATE LIMITED
Mohali
01.2024 - Current
ASSISTANT MANAGER SALES
Suntec City
New Chandigarh
01.2023 - 04.2023
HR- ADMIN
FITELO (NOGUILD FITNESS AND NUTRITION INDIA PRIVATE LIMITED)
Sahibzada Ajit Singh Nagar
01.2021 - 01.2023
- Handling day-to-day activities of the building like Biometrics, delegating tasks to security personnel, reviewing security camera footage.
- Monitoring attendance record of Support staff & submit the same to the contractor.
- Providing induction to the new employees.
- Overseeing the building maintenance, Supervising the security and fire prevention system on a regular basis.
- Answering all the queries and complaints of the staff & providing them the required material with approval of super heads.
- Studying the market to identify price trends and future availability of materials and goods, locating vendors;
- Keep every conversation in the mail & Maintaining records for future references.
- Negotiating prices; preparing requisitions and purchase orders; and maintaining purchase records.
- Organize event schedules, put together budgets, solidify venues, work with PR staff, coordinate transportation, procure the appropriate permits & develop themes.
ADMINISTRATION EXECUTIVE CUM FRONT DESK EXECUTIVE
VERA DEVELOPERS PRIVATE LIMITED
Zirakpur
01.2018 - 01.2021
- Greet and welcome guests as soon as they arrive at the office.
- Direct visitors to the concerned person and office.
- Answer, screen and forward incoming phone calls.
- Ensure the reception area is tidy and presentable, with all necessary Catalogs and stationery material.
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk. (monitor logbook, issue visitor badges)
- Order front office supplies and maintain inventory.
- Arrange travel and accommodations, and prepare vouchers.
- Keep updated records of office expenses and costs.
- Perform other clerical duties such as filing, photocopying, transcribing and faxing.
- Won cash for handling huge foot fall of clients during launch of Lokawas Project.
- Got the Best admin award for maintaining the things effectively & efficiently.
ASSISTANT MANAGER SALES
TRISHLA BUILDERS PRIVATE LIMITED
Zirakpur
01.2017 - 01.2018
- Communicating with clients or employers about projects.
- Deal closely with customers to determine their needs, answer their questions about our Project and recommend the right solutions.
- Ensuring the adequacy of sales related equipment and material.
- Coordinating the sales team by managing schedule, filing important documents and communicating relevant information.
- Store and sort data in electronic form and present reports.
- Inform client of unforeseen delays or problems.
- Assist in the preparation and organizing of promotional material or events.
- Visit franchised dealers to stimulate interest in our project.
- Coordinating the sales team by managing schedules, filing important documents and communicating relevant information.
- Building and maintaining good working relationship with customers.
- Identifying the opportunities and strategies to increase sales.
- Performing all duties of sales manager in case of absence or emergency.
- Plan and direct, staff training and performance.
- Responding to complaints from customers and giving after-sales support when requested.
- Won Jewellery & electronic gadgets as topper sales team of the month.
- Won cash for representing the company at a trade association meeting to promote the project.
HUMAN RESOURCES TRAINEE
Hotel Holiday Inn
Panchkula
01.2016 - 12.2016
HUMAN RESOURCES TRAINEE
WELCOME HOTEL BELLA VISTA
Panchkula
01.2016 - 12.2016
- Updating our employee records with new hire information.
- Screening Resumes and application forms & scheduling interviews with candidates.
- Handle Disciplinary Actions.
- Update our internal databases with new employee information, including contact details and employment forms.
- Keep the hard copies or digital formats ready of company policies to distribution.
- Gather payroll data like leaves, working hours and bank accounts.
- Post, update and remove job ads from job boards, careers pages and social networks.
- Organize & Participate in company events and careers days.
Education
Masters Of Business Management -
Annamalai University
01.2017
American Hotel Lodging Association (AHLA) -
01.2016
Bachelor Of Commerce -
Himachal Pradesh University
Shimla01.2015
Certified course In Computer Applications. (CCCA) -
BIT Institute
01.2012
Year 12th -
Jawahar Navodaya Vidyalaya
01.2012
Year 10th -
Jawahar Navodaya Vidyalaya
01.2010
Skills
- Analytical skills
- Communication skills
- Negotiation skills
- Goal-focused
- Organizational skills
- Management skills
- Art and crafting
Accomplishments
- Won cash for handling huge foot fall of clients during launch of Lokawas Project.
- Got the Best admin award for maintaining the things effectively & efficiently.
- Won Jewellery & electronic gadgets as topper sales team of the month.
- Won cash for representing the company at a trade association meeting to promote the project.
Languages
- English
- Hindi
- Punjabi
- Basics of Telugu
- Basics of French
Hobbies and Interests
- Practicing Yoga
- Watching movies
- Travelling
- Enjoying the great outdoors
- Internet
Roles And Responsibilities
- Handling day-to-day activities of the building like Biometrics, delegating tasks to security personnel, reviewing security camera footage.
- Monitoring attendance record of Support staff & submitting the same to the contractor.
- Providing induction to the new employees.
- Overseeing the building maintenance, Supervising the security and fire prevention system on a regular basis.
- Answering all the queries and complaints of the staff & providing them the required material with approval of super heads.
- Studying the market to identify price trends and future availability of materials and goods, locating vendors.
- Keep every conversation in the mail & Maintaining records for future references.
- Negotiating prices; preparing requisitions and purchase orders; and maintaining purchase records.
- Organize event schedules, put together budgets, solidify venues, work with PR staff, coordinate transportation, procure the appropriate permits & develop themes.
Personal Information
- Passport Number: N6171468
- Date of Birth: 08/28/94
- Gender: Female
- Nationality: Indian
Timeline
MANAGER CRM
VERA DEVELOPERS PRIVATE LIMITED
01.2025 - Current
FRONT OFFICE HEAD & MANAGER ADMIN
VERA DEVELOPERS PRIVATE LIMITED
01.2024 - Current
ASSISTANT MANAGER SALES
Suntec City
01.2023 - 04.2023
HR- ADMIN
FITELO (NOGUILD FITNESS AND NUTRITION INDIA PRIVATE LIMITED)
01.2021 - 01.2023
ADMINISTRATION EXECUTIVE CUM FRONT DESK EXECUTIVE
VERA DEVELOPERS PRIVATE LIMITED
01.2018 - 01.2021
ASSISTANT MANAGER SALES
TRISHLA BUILDERS PRIVATE LIMITED
01.2017 - 01.2018
HUMAN RESOURCES TRAINEE
Hotel Holiday Inn
01.2016 - 12.2016
HUMAN RESOURCES TRAINEE
WELCOME HOTEL BELLA VISTA
01.2016 - 12.2016
Masters Of Business Management -
Annamalai University
American Hotel Lodging Association (AHLA) -
Bachelor Of Commerce -
Himachal Pradesh University
Certified course In Computer Applications. (CCCA) -
BIT Institute
Year 12th -
Jawahar Navodaya Vidyalaya
Year 10th -
Jawahar Navodaya Vidyalaya
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