NEHA N

5 years and 2 months of work experience.

• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Created spreadsheets using Google Sheets for daily, weekly and monthly reporting of team.
• Developed team communications and information for meetings.
• Identified issues, analyzed information and provided solutions to problems.
• Collaborating with other team members and managers to maintain efficiency, uniformity and productivity of the team.
• Contributing to the company OKR and ensuring the team is achieving their goals & metrics.

• Prepared merchandise for sales online and offline by pricing or tagging.
• Helped customers locate products and checked store system for merchandise.
• Engage with customers to build rapport and loyalty.
• Grew sales and boosted profits by applying proactive management strategies and digital marketing.
• Maintained records related to sales, returns and inventory availability.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Took full control of the brand's digital marketing and assisted in its expansion by boosting sales and earnings.