Neha Naidu

Experienced Technical Support Executive with a proven track record at IBM, adept at installing and configuring computer systems, identifying and resolving hardware and software issues, and addressing application-related technical problems. Demonstrates strong troubleshooting skills, effective communication abilities, and proactive engagement in maintaining productivity. Known for exceptional time management, leadership skills, and stress tolerance while managing IT service ticketing systems. Career goal includes advancing in IT support roles to leverage planning skills and people management expertise.