Neha Panchal
Network Security Consultant
Gurugram
Summary
Experienced Network Security professional with over 7.5 years of expertise in implementing and managing secure network infrastructures. Proficient in handling cutting-edge devices such as Palo Alto Firewall, Checkpoint Firewall, Cisco ASA, and DNS technologies. Skilled in configuring and optimizing security protocols to safeguard critical data and protect against cyber threats.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Consultant
Wipro Ltd
Gurugram
10.2021 - 07.2023
- Working in Shared Infra where we are Managing 5 Security projects and leading & overseeing team for 3 security accounts.
- Working with security Vendor like Palo Alto, Checkpoint ,ASA and Microsoft Azure.
- Managing and troubleshooting on Firewalls (Palo Alto, Checkpoints and ASA) for issues like new access, Connectivity, VPN’s, High CPU, Slowness and etc
- Assisted two different Customers with migration from DC Server to Azure Server environment having ASA in DC and Palo Alto in Azure environment and decommissioning DC devices.
- Working on Upgradation of Security devices (Palo Alto ,ASA) as per change process.
- Working on Priority cases, KT session for new Joiner and escalations.
- Working on Policy optimization and standardization.
- Using Palo Alto BPA for best practice management of the device, Running the report and implementing best practice based on the report.
- Collaborating with other teams such as Database, Application, Network Operations, Field support team for any issue causing down time, new installation or for DR activities.
Network Engineer
Genpact, Genpact India Limited
Gurugram
10.2020 - 01.2023
- Ensuring proper communication between all the network devices of the organization.
- Interacting with clients, understanding their needs & providing technical support to clients by remotely accessing their networks & troubleshooting the issues raised.
- Responsible to resolving trouble-tickets raised by clients through phone, email or remote access.
- Health check reports of all the network devices
- Troubleshooting VPN account issues
- Working on additional requests through Jira ticket tool as per the requirement.
- Collaborating with other teams such as Server, Security Operations, Field support team for any issue causing down time or for any new installation.
- Work with Vendor support engineer.
Senior System Engineer
Infosys Limited
Pune
12.2015 - 12.2021
- For client GST (Goods and Services Tax) ensuring proper communication between all the network devices of the organization.
- Responsible for network devices such as Palo-Alto, Checkpoint Firewall, Catalyst Switches(3560,3750,2960), Router(2951,1900) and maintenance as well
- Checkpoint & PaloAlto Firewall Policy management and analysis
- Creation of IPsec tunnel between security devices ( Checkpoint, Paloalto )
- Upgradation of firewall devices
- Working on additional requests through Service Desk Manager ticket tool as per the requirement
- Performing configuration change on Firewall and other network devices as well
- Collaborating with other teams such as Server, Security Operations, Field support team for any issue causing down time or for any new installation
- Maintaining the LAN connectivity and working on user/Connectivity related issues
- Work with Vendor support engineer such as Cisco, Palo Alto, Checkpoint, McAfee, F5.
Education
BCA - Computer Engineering
Kurukshetra University
YamunaNagar 07.2012 - 05.2015
12th - undefined
Haryana Board
10th - undefined
Haryana Board
Skills
Palo Alto Firewall
Checkpoint Firewall , ASA Firewall ,DNS
Configuration & Troubleshooting access issues
Upgradation of Security devices
Configuration & Troubleshooting VPN related issues
Policies Optimization and Standardization
Accomplishments
- CCNA
- PCNSE
Timeline
Consultant
Wipro Ltd
10.2021 - 07.2023
Network Engineer
Genpact, Genpact India Limited
10.2020 - 01.2023
Senior System Engineer
Infosys Limited
12.2015 - 12.2021
BCA - Computer Engineering
Kurukshetra University
07.2012 - 05.2015
12th - undefined
Haryana Board
10th - undefined
Haryana Board
Additional Information
Having worked monitoring and ticketing tools like SolarWinds, Service Now, Correla ,Jira with Application softwares like MS-Office, Putty, Super Putty. Able to focus on work tasks and getting them done in timely manner.
Additional Information
Having worked monitoring and ticketing tools like SolarWinds, Service Now, Correla ,Jira with Application softwares like MS-Office, Putty, Super Putty. Able to focus on work tasks and getting them done in timely manner.