Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Quote
Recognitions
Hobbies and Interests
Recognitions
Hobbies and Interests
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Neha Pawar

Pune

Summary

Experienced Workflow Analyst with a proven record of effective communication and inspirational leadership. Recognized for meticulous attention to detail and a drive to optimize processes, resulting in improved quality and productivity. Proficient in utilizing workflow management software, consistently surpassing client and management expectations.

Overview

7
7
years of professional experience
1
1
Certificate

Work History

Workflow Analyst

Amazon
04.2018 - Current
  • Optimized tasks and procedures resulting in reduced expenses and increased efficiency.
  • Coordinated with clients and vendors to determine project scope and define timelines for completion.
  • Scheduled production timelines and project milestones to foster quality and client satisfaction.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Gathered, documented, and modeled data to assess business trends.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Monitored project plans and challenges and proactively resolved obstacles.
  • Developed and managed global performance standards, including Average Handle Time (AHT), Non-Productive Time (NPT), Shrinkage, and Attrition metrics.
  • Managed teams and delegated training and development.

Education

Bachelor's Degree - Computer Science

G H Raisoni Institute of Engineering & Technology
Pune
06.2017

High School Diploma -

Nowrosjee Wadia College
Pune
03-2013

Skills

  • Report generation
  • Business intelligence
  • SQL
  • Workflow management
  • Scheduling expertise
  • Resource management
  • Power BI
  • Tableau
  • Business process improvement
  • Problem solving

Certification

  • Basic-to-Advanced-Power-BI-Certificate, Your Certificate for Business Intelligence using Power BI, 01/01/24, Comprehensive certification addressing advanced methodologies in Power BI, specifically designed for Business Intelligence users.
  • Google Data Analytics Professional Certificate, Coursera, Professional certification focusing on state-of-the-art data analytics techniques and industry best practices, issued by Google.
  • SQL - MySQL for Data Analytics and Business Intelligence, Udemy, 01/01/23, Focused course on employing MySQL for efficient data analytics and effective business intelligence strategies.

Languages

English
Advanced (C1)
Hindi
Advanced (C1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.
Albert Schweitzer

Recognitions

  • Amazon RnR Award (Reward and Recognition), 04/01/24, Recognized for exemplary volunteer contributions toward formulating an innovative business strategy for project demand management at Amazon.
  • Amazon RnR Award (Reward and Recognition), 06/01/23, Acknowledged for exceptional performance in effectively managing business requirements during Q2 FY2024 at Amazon.

Hobbies and Interests

  • Creative Design and Graphic Arts
  • Exploration of Various Literary Works and Genres
  • Traveling to Unique and Diverse Destinations

Recognitions

  • Amazon RnR Award (Reward and Recognition), 04/01/24, Recognized for exemplary volunteer contributions toward formulating an innovative business strategy for project demand management at Amazon.
  • Amazon RnR Award (Reward and Recognition), 06/01/23, Acknowledged for exceptional performance in effectively managing business requirements during Q2 FY2024 at Amazon.

Hobbies and Interests

  • Creative Design and Graphic Arts
  • Exploration of Various Literary Works and Genres
  • Traveling to Unique and Diverse Destinations

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Neha Pawar