Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Neha Roy

Bangalore

Summary

Dynamic Analytic Associate Manager with a proven track record at Wells Fargo India Solutions Pvt. Ltd, specializing in reporting, risk management and dashboard visualization. Excelled in automation of processes, enhancing operational efficiency. Skilled in SAS, with exceptional team management and stakeholder engagement abilities, driving significant project successes and mentorship.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Analytics Associate Manager

Wells Fargo India Solutions Pvt. Ltd
Bangalore
12.2023 - Current
  • Leading analytics projects, working closely with business partners, and stakeholders across the organization by gathering requirements, checking the feasibility of each incoming project, and ensuring effective capacity planning and utilization.
  • Providing coaching and mentorship to analytics consultants by constantly reviewing their project timelines and deliverables, and supporting them in planning and work prioritization.
  • Driven large-scale automation using advanced SAS and Bash automation, and enabled the team to automate 50% of semi-automated executions to automation.
  • Designing and upgrading the existing monitoring dashboard in Tableau. Developed dynamic dashboards, and analyzed key risk parameters to help understand changes in business and parameters.
  • Maintaining documentation for implementation and monitoring processes across the team, with a focus on the standardization of controls, and performing second-level reviews to ensure quality standards are met for deliverables.

Associate Manager

ANZ Support Services India
Bangalore
11.2018 - 11.2023
  • Managed the provision of simplified, consistent, efficient, cost-effective, and value-adding risk information delivery services by automating QlikView-based reports using NPrinting version 20.1.
  • Built successful R prototypes to showcase alternate, efficient, and scalable ways of reporting.
  • As a SPOC for Risk Appetite Statements reporting, I ensured the timely and quality delivery of the reports to stakeholders by efficiently delegating work between team members.
  • Drive improvements in the delivery of risk information and/or solutions that create and support process efficiencies as a result of new systems and data sources.
  • Strong problem-solving skills to determine the appropriate response to information requests, proactively addressing any issues and concerns.
  • Programming skills in SAS, SQL, R, Teradata, and MySQL Server.
  • Excellent collaboration, leadership, and problem-solving skills.

Senior Analyst

WNS Global Services
Bangalore
05.2014 - 10.2018
  • Worked in a global campaign comprising the assignment of the right set and number of offers to members based on their past behavior and scores generated from historical data.
  • Offer fulfillment during the campaign period to track and manage member activities, which leads to points posting and incentive calculation for members registered in the campaign.
  • Generating various Excel-based reports on a weekly and biweekly basis to track campaign performance at the region, hotel, and member type levels, etc.
  • Migration of SAS codes to Teradata SQL for a project called SPIDER Analytical Mart, which was aimed at creating a single source of data for scores that were being run, saved, and accessed separately from the score repository.
  • Training new team members on the skills and tools needed for the smooth functioning of processes.

Senior Executive

Infosys BPM Ltd.
Bangalore
06.2011 - 04.2014

· Generating monthly, weekly, and biweekly reports for a multi-billion dollar FMCG customer.Catering to ad-hoc requests on data and analysis of month-on-month movements.Responsible for on-time delivery of various reports across the team

Education

Masters in Computer Management - Computer and Information Sciences

Sinhagad Institute of Technology
Pune
05-2011

Bachelor of Engineering - Electronics & Telecommunication

Chhatrapati Shivaji Institute of Technology
Durg
06-2009

Skills

  • Reporting and Analytics
  • Risk Management
  • Credit risk
  • Operational Risk Analytics
  • Stakeholder management
  • Dashboard visualization
  • Training and Development
  • Team management
  • Project management
  • Communicator
  • Collaborator

Affiliations

  • Painting
  • Health & Fitness
  • CSR activities

Certification

  • Alteryx Masterclass for Data Analytics, ETL and Reporting
  • Enterprise Risk Management.
  • Project Management Professional.

Timeline

Analytics Associate Manager

Wells Fargo India Solutions Pvt. Ltd
12.2023 - Current

Associate Manager

ANZ Support Services India
11.2018 - 11.2023

Senior Analyst

WNS Global Services
05.2014 - 10.2018

Senior Executive

Infosys BPM Ltd.
06.2011 - 04.2014
  • Alteryx Masterclass for Data Analytics, ETL and Reporting
  • Enterprise Risk Management.
  • Project Management Professional.

Masters in Computer Management - Computer and Information Sciences

Sinhagad Institute of Technology

Bachelor of Engineering - Electronics & Telecommunication

Chhatrapati Shivaji Institute of Technology
Neha Roy