Neha Sanyal
New Delhi
Summary
Experienced Senior Manager in Banking and Trade Finance with 15+ years in customer service, operations, and financial services. Skilled in managing Letters of Credit, Guarantees, Foreign Exchange, and Trade Documentation with strong compliance knowledge (UCP, ISBP, RBI, FEMA). Recognized with multiple awards for performance excellence and stakeholder engagement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Manager, Bank Guarantee & Trade Finance
HDFC Bank Ltd.
Delhi NCR
09.2017 - Current
- Managed local and foreign guarantees, counter guarantees, and limit takeovers.
- Promoted from Manager to Senior Manager in 2022; currently team leader for guarantees.
- Extensive expertise in Export Letters of Credit (LCs), ensuring compliance with UCP 600/700 & ISBP guidelines.
- End-to-end LC documentation and coordination with stakeholders.
- Timely payment realization on maturity and discounting bills on sight basis.
- Reviewed & verified LCs; ensured export documentation (invoice, packing list, BL, COO, etc.) per LC terms.
- Liaised with negotiating & confirming banks; handled discrepancies and ensured corrective actions.
- Tracked LC maturity, settlement, and receipt of export proceeds in FX.
- Accurate data entry in SWIFT, Finacle, TradeNet, Tradeflow.
- Monitored exchange rate movements; advised treasury for forward contracts.
- Prepared MIS reports for senior management.
- Handling Collection documents for export.
- Pre shipment and post shipment financing.
- Discounting / Liquidation
- Crystallization
Process Associate
Barclays Shared Sevices
Noida
07.2010 - 08.2017
- Assisted in processing customer transactions efficiently and accurately.
- Managed documentation for compliance and quality assurance standards.
- Collaborated with team members to streamline workflow processes.
Barclays Shared Services
07.2010 - 08.2017
- Handled inbound customer services for foreign currency bank accounts.
- Verification and authorization of foreign / inter-currency transfers.
- Coordination with treasury dealers for FX conversions.
- Trade Finance: Import collection, LC issuance, SWIFT correspondences, sanction screening.
Process Advisor → Process Developer
Genpact
12.2007 - 07.2010
- Credit Card Operations / Collections
Education
High School -
St. Joseph's Convent
Jabalpur, M.P.B.Sc. - Microbiology
Rani Durgavati University
Jabalpur, M.P.Skills
- Knowledge of ICC Rules (UCP 600, URDG 758, SWIFT 2021)
- Expertise in Letters of Credit and Documentary Collections
- AML, Sanctions, and KYC compliance knowledge
- Strong communication and stakeholder engagement skills
- RBI & FEMA guideline familiarity
- SOP review for controls related to DC, BG & Collections
- GST migration project (FlexQ Oracle-based ops)
- Balance Sheet & Ledger controls
- Export LC Handling, UCP 600/700, ISBP compliance
- Trade Documentation (shipping & banking)
- Discrepancy Management
- SWIFT Messaging (MT742, MT400, MT103, MT202)
- Bank Liaison & Negotiation
- Payment Realization & Forex Monitoring
- Cross-functional coordination
- INCOTERMS 2020 knowledge
Certification
- Certificate in International Trade Finance - IIBF
- Certificate in Foreign Exchange - IIBF
- Trainings in AML & TBML (Trade-based Money Laundering)
Accomplishments
- Recipient of Silver, Gold & Global Recognition Awards at work.
- Multiple Spot Ovations, Wall of Fame, and 'Star of the Department'.
- Consistently rated '1' in HDFC performance ratings for 7 years.
- Employee engagement contributions: Fun SPOC, event organizer.
Personal Information
Hobbies: Dancing, Singing, Acting, Active on social media, Creative self-expression & idea sharing
Languages
Bengali
Beginner
A1
English
Beginner
A1
Hindi
Beginner
A1
Timeline
Senior Manager, Bank Guarantee & Trade Finance
HDFC Bank Ltd.
09.2017 - Current
Process Associate
Barclays Shared Sevices
07.2010 - 08.2017
Barclays Shared Services
07.2010 - 08.2017
Process Advisor → Process Developer
Genpact
12.2007 - 07.2010
High School -
St. Joseph's Convent
B.Sc. - Microbiology
Rani Durgavati University