Neha Shukla
New Delhi
Summary
Client-focused and results-driven professional with strong interpersonal and communication skills, seeking a Relationship Manager position in a leading bank. Proven ability to build and maintain long-term client relationships, provide personalized financial solutions, and drive customer satisfaction. Skilled in cross-selling banking products, managing portfolios, and achieving revenue targets with a deep understanding of banking operations and financial services
Overview
2
2
years of professional experience
Work History
Relationship Manager
Indusind Bank
Motinagar
01.2024 - Current
- Cultivated relationships with more than 1500 clients to enhance customer satisfaction and loyalty.
- Assisted in onboarding new clients, ensuring smooth transition and understanding of services.
- Supported account management activities, including monitoring client needs and addressing inquiries.
- Collaborated with team members to develop tailored solutions for diverse client requirements.
- Helped maintain accurate records of client interactions and transaction histories within CRM systems.
- Gathered feedback from clients to identify areas for service improvement and enhancement.
Education
B.Com - Commerce
Chhatrapati Shahu Ji Maharaj University
Kanpur, IndiaSkills
- Client Relationship Management
- Financial Product Sales
- Customer Retention & Service Excellence
- Cross-Selling & Upselling
- Portfolio Management
- Banking Operations
- Communication & Negotiation
- Compliance & Risk Awareness
Accomplishments
Liability Growth Award, 11/01/24
Languages
- English, Bilingual or Proficient (C2)
- Hindi, Bilingual or Proficient (C2)
Personal Information
Date of Birth : 15/09/2002
Marital Status : Single
Father's Name : Mr. Raghav Chandra Shukla
Mother's Name : Mrs. Sushma Shukla
Affiliations
Hereby I declare that all the above mentioned information is true to the best of my knowledge and belief.
Timeline
Relationship Manager
Indusind Bank
01.2024 - Current
B.Com - Commerce
Chhatrapati Shahu Ji Maharaj University
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