Summary
Overview
Work History
Skills
Education Certificates
Tools /Services
Timeline
Generic
NEHA SINGH

NEHA SINGH

Jaipur

Summary

Seasoned Business Analyst offering 9 years of varied industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.

Overview

9
9
years of professional experience
2
2
Languages

Work History

Business Analyst

Koch Business Solutions Pvt Ltd. | Client: Georgia Pacific
10.2021 - Current

Performed gap analysis to identify areas of improvement.

  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures. Central repository helped team of 22 members to have a single source of truth for all existing processes.
  • Streamlined project management with effective communication and collaboration across cross-functional teams. Engage with stakeholders to understand the requirements. Once the process was set up it saved 40 Man hours monthly.
  • Participated in project planning sessions with project managers, business analysts and team members to analyze business requirements and outline proposed solution
  • Collaborating with cross functional teams, business users and stakeholders to understand the requirements, gather feedback and deliver BI solutions that meet their needs.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.

IT Analyst

TCS |Client: Phenomenex
06.2019 - 09.2021
  • Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
  • Promoted collaboration among IT team members, facilitating knowledge sharing and skill development opportunities.
  • Contributed to continuous improvement initiatives by staying current on industry trends and emerging technologies. Accomplished c 1 PI per quarter
  • Reduced risk exposure by ensuring compliance with industry standards and regulatory requirements during system design phases.
  • Evaluated vendor proposals to determine best-fit technology solutions aligned with company objectives. Success rate .85

Systems Engineer

TCS |Client: MSFT SLT/NPS
06.2017 - 05.2019
  • Developed automation scripts using scope language
  • Designed and developed SSIS packages to transform and load data
  • Developed Store Procedures, configuration files, tables, views, functions and to implement best practices to maintain optimal performance
  • Modifying Tables, Stored Procedures, Views, Indexes, User-defined Functions as required
  • Used Joins and Sub-Queries to simplify complex queries involving multiple tables
  • Created customized views in the database which are used to fetch the data in the tabular cube (SSAS)
  • Worked on all kind of reports such as Yearly, Quarterly, Monthly, and Daily.

Assistant System Engineer

TCS |Client : Office365 Customer Experience Business Portal
05.2015 - 05.2017
  • Designed and developed SSIS (ETL) packages to validate, extract, transform and load data from OLTP system to the Data warehouse and Report-Data mart
  • Migration of the data between the heterogeneous sources like Flat File, Excel Source, and SQL server using SSIS
  • Used SSIS transformations such as Lookup, Derived column, Data conversion
  • Used Aggregate, Conditional split, SQL task, Script task and Send Mail task etc
  • Created UAT test cases and scenarios based on Use Cases, and made sure that UAT test cases meets the business requirements
  • Provided maintenance support for ETL systems, Job Monitoring and Failure Reporting.

Skills

  • POWER BI
  • SQL Server
  • SSIS ETL Packages
  • Einstein Analytics
  • Agile Methodology
  • Good Communication & interpersonal skills
  • Project Management

  • Data Analysis

  • Business process improvement

  • Requirements Gathering

  • Stakeholder Management

  • SQL Proficiency

Education Certificates

  • B.Tech.(ECE), Swami Keshvanand Institute of Technology, Jaipur (RTU), 2010, 2014
  • Certified Scrum Master
  • 70-461 Querying MS SQL

Tools /Services

  • SSMS
  • Visual Studio
  • Azure Dev Ops
  • PBI Desktop
  • Service NOW

Timeline

Business Analyst

Koch Business Solutions Pvt Ltd. | Client: Georgia Pacific
10.2021 - Current

IT Analyst

TCS |Client: Phenomenex
06.2019 - 09.2021

Systems Engineer

TCS |Client: MSFT SLT/NPS
06.2017 - 05.2019

Assistant System Engineer

TCS |Client : Office365 Customer Experience Business Portal
05.2015 - 05.2017
NEHA SINGH