NEHA SINGH

JODHPUR

Summary

At ICICI Bank, I excelled as a Working Capital RM, leveraging my expertise in credit risk analysis and relationship building to enhance client satisfaction and compliance. My proactive approach in negotiating loan terms and managing portfolios led to significant client retention and satisfaction, showcasing my blend of analytical and interpersonal skills.

Overview

year of professional experience

Work History

WORKING CAPITAL RM

ICICI BANK

JODHPUR

06.2023 - Current

Developed and maintained relationships with business banking clients to ensure customer satisfaction.
Conducted regular reviews of existing accounts to ensure compliance with regulations.
Advised clients on various financial products such as loans, lines of credit, overdrafts and other banking services.
Negotiated loan terms and conditions with borrowers.
Reviewed applications for commercial credit facilities and ensured accuracy of documents submitted by customers.
Assessed risk associated with prospective clients before opening accounts or granting loans.
Resolved customer complaints in a timely manner while adhering to internal policies and procedures.
Monitored customer activity on a daily basis to detect any suspicious or unusual transactions.
Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.

Education

POST GRADUATE DIPOLMA IN BANKING - BANKING AND FIANANCE

ICICI MANIPAL ACADEMY

BANGLORE

02-2024

Bachelor of Science - Physics, CHEMISTY AND MATHS

JAI NARAIN VYAS UNIVERSITY

JODHPUR, RAJASTHAN

06-2017

Skills

Credit risk analysis
Portfolio Management
Customer Service
Business Relationship Management

Relationship Building
Compliance Assessment
Sales professional

Accomplishments

I have excelled in the PGDB program, secured 1st position, with a 10 CGPA.

Timeline