Neha Thakur
Virar
Summary
Experienced in driving sales growth through engaging customer interactions and tailored product recommendations. Consistently build strong relationships with clients, resulting in repeat business and positive feedback. Known for enthusiasm and commitment to delivering exceptional service.
Overview
3
3
Languages
4
4
years of professional experience
Work History
01-1901
01-1901
01-1901, 01-1901
11.2025 - Current
01-1901
Assistant Restaurant Manager
Hobsons, Soho
London, United Kingdom
03.2024 - 05.2025
- Managed daily operations of the restaurant, overseeing food quality and customer service standards.
- Supervised a team of 20+ staff members, including training, scheduling, and performance evaluations.
- Managed daily operations of a busy city centre restaurant, overseeing both front-of-house and kitchen staff to maintain high service standards.
- Resolved customer complaints with professionalism, offering solutions to ensure satisfaction.
- Handled till operations, cash payments, card transactions, and billing accurately.
- Prepared and communicated stock requirements and finished-stock lists to the restaurant manager for timely replenishment.
- Maintained accurate records of daily sales, payments, and stock requirements.
Pre Sales
Dalal Gruh & Infra Projects
Mumbai, India
01.2023 - 12.2023
- Handled customer concerns and escalated major issues to supervisor.
- Assisted the manager during property visits and site inspections, presenting properties to prospective clients.
- Explained key property features, amenities, pricing, location advantages, and payment plans.
- Addressed clients' initial questions and supported them throughout the property-viewing process.
- Coordinated site visits based on client preferences and availability.
- Followed up with prospective clients after visits and maintained accurate lead records.
- Worked closely with the sales team to support lead conversion and improve the customer experience.
Education
Master of Business Administration - Finance
Ravensbourne University
London, UK01-2025
Bachelor's In - Accounts & Finance
BL Amlani College
Vile Parle01-2022
Skills
- Microsoft Excel – Advanced
- Microsoft Word – Advanced
- Zoho CRM – Advanced
- Microsoft PowerPoint – Proficient
- CRM & Customer Data Management
- Presentation skills
- Market analysis
- Sales strategies
- Client database maintenance
- Sales & Business Development
- Client management
- Negotiation & Persuasion
- Excellent Verbal Communication
Languages
English
Proficient
C2
Hindi
Proficient
C2
Marathi
Proficient
C2
Timeline
01-1901
01-1901
11.2025 - Current
Assistant Restaurant Manager
Hobsons, Soho
03.2024 - 05.2025
Pre Sales
Dalal Gruh & Infra Projects
01.2023 - 12.2023
Master of Business Administration - Finance
Ravensbourne University
Bachelor's In - Accounts & Finance
BL Amlani College