Neha Vishwakarma
Bengaluru
Summary
Dedicated and skilled Azure IAAS Administrator with over 5 years of experience in designing, implementing, and managing infrastructure solutions on the Microsoft Azure platform. Proven expertise in virtualization, networking, security, and automation. Strong problem-solving skills with a focus on delivering reliable and scalable infrastructure solutions to meet business needs.
I am an enthusiastic team player. Also, I am a driven individual with the ability to adapt to any situation and a proven potential to grow myself and others.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Azure Infra Admin
Tata Consultancy Services (TCS)
Bengaluru, India
12.2022 - Current
- Securing, managing and monitoring Azure environments
- Experience building and deploying resilient Azure cloud architectures
- Experience of migration and modernization of workloads from customers' on-premises data centres to Azure
- Working with Azure Virtual Machines, Virtual Networks, ExpressRoute, Azure Active Directory, AD Connect, Operations Management Suite/Log Analytics, Azure Monitor, Azure Site Recovery, Azure Backup, Azure App Services, Azure Storage, Azure Import/Export, Azure SQL Server, MySQL, Hyper-V/VMWare
- Working knowledge of ITIL disciplines
- Ability to maximize knowledge transfer through the production of high-quality process documentation
- Delivery focused with the ability to drive tasks forward and meet demanding deadlines
- Excellent written and oral communication skills.
Program Manager
Tata Consultancy Services (TCS)
07.2022 - 12.2022
- Working with Network Infrastructure Deployment as DPM and collaborated with multiple partner teams and delivered various Azure Networking Deployments across EMEA region
- Involved in divergent types of deployments like Edge, RNG, DC and Sub Sea deployments like multiple stake holder collaboration for smooth and fast delivery
- Integrated several checklists in working model to reduce Cycle times
- Co-ordinated in developing divergent dashboards to improve delivery
- Assessing and forecasting risks and issues in excellence and quality assurance
- Following defined SLAs and proactively monitoring any issues
- Awareness on both Waterfall and Agile Methodologies
- Managed all Azure Front Door deployments for the region
- Productively delivering network and enhancing capacity to new and existing regions.
Senior Engineer - Cloud and Infrastructure services
Larsen & Toubro Infotech (LTI)
Pune, India
02.2021 - 06.2022
- VM commissioning for deploying applications or database
- VM Decommissioning
- VNET peering-local n global peering for secured transmission
- VNET Creation based on requirement
- NSG Provisioning
- Load Balancer and its types of configurations
- Availability set for HA DR
- VM Capturing
- Disk Attachment/Detachment
- VM Resizing
- Auto Scaling
- Storage Account creation
- CDN: content delivery network
- Azure site recovery backup
- Users and permissions
- Creation of resource groups/subscriptions
- Managing Azure and Windows Virtual Desktops.
Senior Engineer - Cloud and Infrastructure services
Larsen & Toubro Infotech (LTI)
03.2020 - 01.2021
- Ability to work with all levels of internal and external customers while providing exceptional customer service
- Information risk management or information security management experience
- Intermediate expertise using MS Office Suite, particularly in PowerPoint and Excel
- Managing vendor contracts and SLAs; providing production support and ensuring business as usual (BAU); ensuring system configuration (parameters, business rules) are within policies and according to strategies
- Taking ownership of operational issues and perform short-term resolution, and escalate/develop preventive measures for long term solution
- Ensuring support documentation is accurate and maintained
- Deployed ASP.NET applications on IIS
- Experience on IIS Server, Installation on multiple platforms like UAT, Pre-Prod and Production
- Experience with IIS log analysis/configuration
- Familiar with basic IIS security is an added advantage
- Implementing SSL/TLS on IIS Server
- Comfortable working with IIS 8.5, IIS 10 - websites, virtual directories, application Pools, etc
- Working on Apache tomcat server Installation and deploy the war files
- Configure FTP site in IIS.
System Engineer
Larsen & Toubro Infotech (LTI)
08.2018 - 02.2020
- Hitachi VSP, G Series, HUS and AMS storage array, NetApp(L1), Pure Storage and ECS
- Administration support for Hitachi (HUS150, AMS2500, VSP G600) storage array, NetApp, Pure Storage, and ECS (EMC)
- LUN and Share management (Planning, allocations and de-allocations)
- Storage Health and Performance Monitoring (Daily /Weekly)
- Troubleshooting alerts on Storage and switch fabrics
- Firmware upgrade
- Creating and Updating Standard Operating Procedure Documents
- Zone Creation, Alias creation and Activating zones
- Allocation and de allocation of Volumes in VSP, G600, AMS, Pure Storage, HUS150
- Working knowledge on ticketing tool (BMC Remedy)
- Storage Capacity management
- Vendor coordination for hardware replacement and ongoing issues (Hitachi, NetApp, ECS and Pure Storage)
- Involvement in bridge calls during Severity 1 issues
- EMC Networker and Avamar
- Monitor and troubleshoot the backup job failures in EMC Networker Management Console and EMC Avamar
- Troubleshoot problem for the servers missed or failed backups with maintaining the SLA by interacting with the Client or the On-site Engineer
- Raised trouble tickets for incidents using remedy ticketing tool and resolved them with the help of higher-level support teams within the specified SLA
- Responsible for keeping documentation of the backup infrastructure up to date
- Drive technical and documentation standards
- Generating different (weekly, monthly) Reports from Data Protection Advisory.
Education
Bachelor of Science - Information Technology
South Indian Educational Society (SIES)
Mumbai, India06.2018
Skills
- Microsoft Azure: Virtual Machines, Virtual Networks, Azure Active Directory, Azure Storage, Azure Security Center, Azure Backup
- Scripting and Automation: PowerShell, Azure CLI, Azure Automation
- Networking: TCP/IP, DNS, DHCP, VPN, ExpressRoute, Azure Load Balancer, Azure Application Gateway
- Operating Systems: Windows Server, Linux
- Monitoring and Logging: Azure Monitor, Azure Log Analytics, Azure Sentinel
- Security: Azure Security Center, Azure Policy, Network Security Groups (NSG), Azure Firewall
- Backup and Disaster Recovery: Azure Backup, Azure Site Recovery
- Cloud: Microsoft Azure, Azure Front Door, Express Route, Azure AD, Azure AD connect, AVD
- Ticketing tools: BMC Remedy, ServiceNow
- Web servers: IIS, Apache Tomcat
- Database: SQL server
Certification
- Microsoft Azure - AZ900 | Microsoft Certified: Azure Fundamentals (https://tinyurl.com/4sezs7s9)
- Pat on the back for extraordinary performance in the team in 2019
Personal Information
- Date of Birth: 08/24/1997
- Nationality: Indian
- Marital Status: Married
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Timeline
Azure Infra Admin
Tata Consultancy Services (TCS)
12.2022 - Current
Program Manager
Tata Consultancy Services (TCS)
07.2022 - 12.2022
Senior Engineer - Cloud and Infrastructure services
Larsen & Toubro Infotech (LTI)
02.2021 - 06.2022
Senior Engineer - Cloud and Infrastructure services
Larsen & Toubro Infotech (LTI)
03.2020 - 01.2021
System Engineer
Larsen & Toubro Infotech (LTI)
08.2018 - 02.2020
Bachelor of Science - Information Technology
South Indian Educational Society (SIES)