Neha Arora
Talent Acquisition Professional
Bangalore
Summary
Seasoned HR professional with around 2 decades of rich experience in managing end-to-end recruitment. This involves mine using skills of Business partnering, negotiation, influencing, nurturing relationship, vendor management, strategic thinking, and adept listening and communication. Also thrive in adopting a continuous learner's mindset to upskill myself on latest cutting-edge tools such as Workday, Power BI and use of AI in daily work.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
Work History
Recruiter (Information Digital & Technology space)
Shell India Pvt Ltd
09.2022 - Current
- Managing end-to-end recruitment for multi-level positions and across various functions, (including Leadership roles), whilst ensuring smooth transition from sourcing to offer negotiation.
- Following systematic recruitment approach to source, screen, assess, and select candidates around 30- 45 candidates per month , thus focusing on proactive talent management to maintain strong skill pool.
- Built strong relationships with internal and external candidates to ensure excellent hiring experience.
- Collaborate with internal teams to address specific recruitment challenges and develop tailored solutions.
- Collect and analyze information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Operate and maintain applicant tracking and candidate management systems.
- Enhance recruitment process to reduce turnaround time by utilizing various sourcing tools such as job boards, social media, and networking events.
- Negotiate competitive salary packages with candidates, thus resulting in successful offers and acceptances.
- Fostering and nurturing strong stakeholder relationship by using business partnering skills, and with diversified functions in Shell.
- Utilizing modern tools such as Power BI & Workday for insightful data visualization, thus offering key metrics on Delivery Vs Demand, candidate experience, diversity, and compliance.
- Proactively ensuring smooth and sustained data reporting on recruitment progress with stakeholders.
- Driving initiatives to promote workplace diversity & inclusion and thus enhance company's brand image among potential candidates.
- Actively participating in HR Compliance Network to address foreseen challenges for Integrated Resourcing Team.
- Participating in Structured Interviews for mid to senior level assessment as Certified Assessor.
- Tools Used: Workday, Excel, Power BI
Lead Recruiter
IBM
10.2015 - 08.2022
- Managed staffing and recruitment operations for Syngenta and Maersk Group clients through IBM's Recruitment Process Outsourcing, for specific line of business.
- Supervised team of two recruiters and worked on atleast 30 requirements per month.
- Deployed ATS and LinkedIn to source specialized candidates.
- Designed and executed recruiting strategies for India and Europe, thus contributing to hiring forecasts, Service Level Agreements and implementation of best practices.
- Established and monitored goals for Global Delivery Centre, devised sourcing strategies, and provided coaching to enhance employee performance.
- Proactively ensuring smooth and sustained data reporting on recruitment progress with stakeholders.
- Advertised job opportunities on social media platforms and job boards
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations
- Tools Used: Taleo, Workday, Excel.
Manager
Info Edge (I) Ltd -Quadrangle
01.2012 - 10.2015
- Directed recruitment efforts across diverse sectors including E-Commerce, BPO, IT/ITES, and Consulting.
- Partnered with renowned companies like Amazon, Accenture, and others to facilitate hiring processes.
- Achieved significant 95% boost in full-time offer acceptance rates through meticulous recruitment management.
- Negotiated competitive compensation packages on behalf of candidates, ensuring mutually beneficial outcomes for both parties involved.
- Boosted client satisfaction by developing and implementing customized recruitment strategies.
- Optimized the use of recruitment software to improve data tracking, reporting, and analysis capabilities for better decision-making processes.
Senior Recruitment Consultant
Randstad
06.2006 - 12.2012
- Oversaw end-to-end hiring processes for nationwide BFSI, Telecom, and Consulting sectors.
- Handled three major accounts, utilizing e-portals and social media for advertising and candidate selection.
- Maintained comprehensive ATS databases, communicating with candidates and leading team of two recruiters to meet client requirements.
- Negotiated competitive compensation packages on behalf of candidates, ensuring mutually beneficial outcomes for both parties involved.
- Boosted client satisfaction by developing and implementing customized recruitment strategies.
- Optimized the use of recruitment software to improve data tracking, reporting, and analysis capabilities for better decision-making processes.
Recruitment Consultant
Omam Consultants
11.2004 - 03.2006
- Partnered with leading MNCs in FMCG, Consumable Durables , Telecom, Banking, insurance and manufacturing sectors for there recruitment demands.
- Closed more then 800 managerial level positions for leading multinational insurance clients.
- Nurtured client relationships through follow-ups and business development visits.
- Expanded talent pool by actively sourcing candidates through networking events, job boards, and social media platforms.
- Conducted more then 50 recruiting events to grow passive talent pipeline to prepare for future hiring needs.
Education
Post Graduation Diploma in Business Adminiatration - Business Administration
Symbiosis Pune
Pune 06.2002 - 04.2004
Master of Commerce - Marketing & Finance
Gujarat University
Ahmedabad, India 06.2002 - 04.2004
Bachelor of Business Administration - Business Administration
Gujarat University
Ahmedabad 06.1999 - 04.2002
Skills
Business partnering
undefinedAccomplishments
- Lead employee wellness initiatives as a part of Global Integrated Resourcing Capability Development Conclave (IR DevFest 2023). Worked closely with business leaders and provided support to PMO team. My strong business partnering and stakeholder management skills helped achieve success in this activity and being awarded a citation and cash reward.
- Working closely with IR Global Leadership Team as a representative in the IR Compliance Champions Network, thus aiming to promote and strengthen Compliance culture and right behaviors by organizing various global events, initiatives and projects.
- Completed my Experienced Hire (XP) Assessor Training and have conducted multiple evaluations for mid-senior level hiring.
- Enhanced recruitment experience for one of my Line of Business by bring in novel solutions to reduce TAT, and making it more data centric and responsive.
- As a team member supported successful organization of Culture Collab in 2023 and re-assigned accountabilities for same in 2024 . It's a program partnered between HR and teams across the Centre to brief our Employee Value Proposition (EVP) Pillars (Impact, Development and Well-Being) closer to our customers.
- Official member of Shell We Talk -Toastmasters International.
Awards
- IBM Profession Champion 2015 & Performance Award - 2021 IBM
- Acquired Agile Explorer certificate -IBM
- Done course in Human Resources in a Cognitive Era -IBM
- Enterprise Design Thinking Practitioner, IBM
- Manager's Choice Award - 2016 and 2017 IBM
Timeline
Recruiter (Information Digital & Technology space)
Shell India Pvt Ltd
09.2022 - Current
Lead Recruiter
IBM
10.2015 - 08.2022
Manager
Info Edge (I) Ltd -Quadrangle
01.2012 - 10.2015
Senior Recruitment Consultant
Randstad
06.2006 - 12.2012
Recruitment Consultant
Omam Consultants
11.2004 - 03.2006
Post Graduation Diploma in Business Adminiatration - Business Administration
Symbiosis Pune
06.2002 - 04.2004
Master of Commerce - Marketing & Finance
Gujarat University
06.2002 - 04.2004
Bachelor of Business Administration - Business Administration
Gujarat University
06.1999 - 04.2002
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