Neha Nikhila Gudibandi
Hyderabad
Summary
Data Analyst with 4 years of experience in the insurance domain, focusing on claims and vehicle-related data analysis. Proficient in Celonis, SQL, Tableau, with a strong track record of delivering actionable insights and optimizing processes. Eager to grow both technically and functionally by embracing new challenges and contributing to organizational success through data-driven strategies.
Overview
4
4
years of professional experience
Work History
Engineer
Tata Consultancy Services
Hyderabad
05.2023 - Current
- Company Overview: Client: United Services Automobile Association (USAA Insurance)
- Developed custom dashboards using Celonis Studio to visualize KPIs, such as throughput time, rework percentage, and automation rates.
- Automated root cause analysis for performance issues using Celonis’ Action Engine and Process Analytics for improving response time.
- Worked with event logs and transformation scripts to model complex processes in Celonis.
- Conducting quarterly data refreshes for top vehicles and delivering analysis reports to Customers.
- Was Able to Provide the Queries required for the Tableau Dashboard.
- Engaged in different Snowflake data pull retrieval and Tableau dashboard validation like claims, EV and Trip data.
- Analyzed claims-related data as part of the ARA project, collaborating closely with claims adjusters by Created data-driven storyboards and visual narratives to highlight key trends enabling stakeholders to make informed decisions.
- Delivered insightful analytics on member behavior and claim patterns, contributing to process improvement and enhanced service quality.
- Contributed value-added initiatives improving team delivery beyond assigned tasks.
- Conducted Competitive analysis and market research to identify opportunities for seamless embedded insurance placement.
Senior Software Engineer
Capgemini Technology Services India Private Limited
04.2021 - 04.2023
- Company Overview: Client: HSBC banking
- Work closely with Scrum teams to understand business requirements and build scalable APIs to support this. Hands- on server-side development with good working knowledge of the client side.
- Worked extensively with SQL to manage and optimize database queries, enabling quick and accurate data retrieval for user login and profile management.
- Debugged, tested, and optimized backend services to ensure high availability and performance under peak load conditions.
- Responsible for the entire software development lifecycle, from the build, and deployment to ongoing production support.
Education
Bachelor Of Technology (B.Tech) - Information Technology
Vignan's Nirula Institute of Technology And Science For Women
09.2020
M.P.C -
Sri Gayathri Junior College,
05.2016
S.S.C -
Ravindhra Bharathi Public School,
04.2014
Skills
- SQL
- Snowflake
- Java
- Celonis EMS
- PQL
- Insight Generation
- Celonis Studio
- ETL
Languages
- Telugu, Full Professional Proficiency
- English, Full Professional Proficiency
Publications
Social Network mental Disorder Detection via online Social Media Mining using Machine Learning Framework, Journal of Engineering Sciences, 2020
Management and Leadership Skills
- Hard Working
- Adaptable
- Dedication
- Self-motivated
- Time Management
- Believes in collaborative effort
- Team Collaboration & Cross functional coordination
- Decision making under pressure
Certifications & Awards
- Certificate on AWS Partner: Foundation(technical)
- Microsoft Azure Fundamentals (Az-900)
- Microsoft Certified: Azure Developer Associate(Az-204)
- Certificate on Agile Software Methodology
- Recognized as a Star Performer for Exceptional Contributions and Exceeding Expectations in Deliverables
Timeline
Engineer
Tata Consultancy Services
05.2023 - Current
Senior Software Engineer
Capgemini Technology Services India Private Limited
04.2021 - 04.2023
Bachelor Of Technology (B.Tech) - Information Technology
Vignan's Nirula Institute of Technology And Science For Women
M.P.C -
Sri Gayathri Junior College,
S.S.C -
Ravindhra Bharathi Public School,
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