Nelson Raj V

Managed complete order management process from initiation to fulfillment, ensuring accuracy and timeliness.
Monitored backlog orders and collaborated with teams to identify delays and implement solutions.
Engaged stakeholders to facilitate prompt invoice corrections and resolve discrepancies.
Contributed to streamlined operations as Process Associate for AMS Global Order Processing.
Conducted compliance checks and managed order booking for Canada, adhering to regulations.
Utilized technical expertise in SAP (Fusion) and S4 HANA to enhance order management capabilities.

Managed comprehensive library of Requests for Information (RFI) and Requests for Proposals (RFP).
Oversaw expenditures related to essential maintenance, goods, and services for daily operations.
Reviewed forecasts and quotas to identify variations impacting supply chain performance.
Aligned financial and operational plans with strategic goals to improve customer satisfaction.
Partnered with internal teams to enhance outputs based on demand and supply needs.
Established effective vendor relationships through consistent communication.
Directed internal teams handling materials management, planning, purchasing, and customer service activities.

Coordinated live shipments by managing communications between drivers and merchants effectively.
Ensured timely pickups and deliveries through collaboration with drivers.
Submitted delivery logs alongside Department of Transportation (DOT) documentation.
Facilitated expedited shipping requests to meet urgent delivery needs.
Proactively monitored order status, alerting customers to any possible delays.
Planned and supervised shipments from production sites to end-users for effective scheduling.
Addressed driver payout inquiries while managing payment processes.
Oversaw fleet operations and coordinated order flow across local and city regions.