NERLUR VIDYANANDA
Healthcare Analyst
Bengaluru,KA
Summary
Accurate Senior Analyst with exceptional teamwork, leadership, and communication skills. Over 6 years of experience working on large-scale projects and handling daily operational requests. Exceptional technical understanding to meet project deadlines.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Service Delivery Ops Senior Analyst
Accenture Technology Solutions
7 2023 - Current
- Identified patterns and trends in large data sets and provided actionable insights.
- Collaborated with stakeholders to identify business needs and data sources.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Generated standard and custom reports to provide insights into business performance.
- Generated ad-hoc reports to evaluate specific business requirements.
DAX Trainer
Nuance Communications
02.2022 - 06.2023
- Implemented gamification techniques in training sessions, boosting learner engagement and participation.
- Provided coaching and mentoring to employees.
- Analyzed and evaluated training effectiveness and program outcomes.
- Trained and mentored 15 new personnel hired to fulfill various roles.
- Established and maintained quality control standards.
Executive Medical Scribe
SCRIBEEMR PVT.Ltd
04.2017 - 01.2022
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter.
- Accompanied physicians through day in fast-paced, stressful environments.
- Processed patient referrals and authorizations to enable smooth patient consultations.
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
Executive Proofreader
NUANCE TRANSCRIPTION SERVICES PVT. Ltd
05.2013 - 03.2016
- Checked and corrected grammatical and spelling errors in diverse documents.
- Used style guidelines to make accurate changes and comply with ideal structure.
- Improved document accuracy by meticulously proofreading and editing various types of content.
- Facilitated timely project completion with efficient task prioritization and time management skills.
- Collaborated with writers and editors to improve overall content clarity and readability.
Senior Medical Language Specialist
SPHERIS INDIA PVT. Ltd
09.2010 - 05.2013
- Mentored new Medical Language Specialists, sharing best practices for transcription efficiency and accuracy.
- Enhanced patient care by accurately transcribing medical reports and maintaining up-to-date records.
- Ensured accuracy of medical documents by meticulously proofreading and editing transcriptions.
- Collaborated with healthcare professionals to clarify any discrepancies in documentation and ensure accurate patient information.
- Contributed to the development of standardized templates for various types of medical reports, streamlining the documentation process.
Quality Analyst
HEARTLAND INDIA PVT. Ltd
04.2008 - 12.2010
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
- Identified process inefficiencies through meticulous data analysis, leading to streamlined operations and increased productivity.
- Analyzed quality and performance data to support operational decision-making.
- Created and revised procedures, checklists and job aids to reduce errors.
- Developed and maintained quality assurance procedure documentation.
Medical Transcriptionist
THUNGA SOFTWARE PVT. Ltd
08.2006 - 03.2008
- Stayed up-to-date with medical terminology and industry trends to maintain accuracy in transcriptions.
- Accurately documented medical dictation to record patient care records.
- Expedited urgent document requests, ensuring prompt delivery of critical information to healthcare providers.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
- Improved turnaround time for report generation by efficiently managing transcription tasks.
Education
Bachelor of Commerce - Accounting And Finance
Bangalore University
Bengaluru, India 04.2001 -
Skills
Client management
Performance monitoring
Knowledge of business operations
Technical understanding
Data Analysis
Analytics program experience
Client Relationship Management
Report Preparation
Competitive Analysis
Websites
Certification
CPC Medical Coding
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 17 staff members.
- Appreciation letter for best scribing practices from a provider while working at Scribeemr.
- Achieved 98.5% QA accuracy consecutively in 2009 - Heartland Pvt Ltd
- Best MT award 2007 - Thunga Software
- Achieved line count of 400 lines in an hour with zero error rate.
Electronichealthrecords
- Eclinical works
- NextGen
- MEDENT
- Cerner
- Epic
- Practice Fusion
Medicalknowledge
- Cardiology
- Family/Internal Medicine
- Pediatrics
- Urology
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Tamil
Intermediate (B1)
Telugu
Intermediate (B1)
Timeline
DAX Trainer
Nuance Communications
02.2022 - 06.2023
Executive Medical Scribe
SCRIBEEMR PVT.Ltd
04.2017 - 01.2022
Executive Proofreader
NUANCE TRANSCRIPTION SERVICES PVT. Ltd
05.2013 - 03.2016
Senior Medical Language Specialist
SPHERIS INDIA PVT. Ltd
09.2010 - 05.2013
Quality Analyst
HEARTLAND INDIA PVT. Ltd
04.2008 - 12.2010
Medical Transcriptionist
THUNGA SOFTWARE PVT. Ltd
08.2006 - 03.2008
Bachelor of Commerce - Accounting And Finance
Bangalore University
04.2001 -
Service Delivery Ops Senior Analyst
Accenture Technology Solutions
7 2023 - Current
CPC Medical Coding
HIPPA (Health Insurance Portability and Accountability Act ) — Confidentiality of health records
CCNA (Networking Certification) - 2014
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