

9+ Years of Technical work experience in Exchange on-premise 2010/2013 and Exchange online and having knowledge in deploying exchange 2010/2013 exchange roles in Test and production environment. 9 Years of Experience in Office 365 Technologies (Exchange online/ Endpoint Manager (MDM)/MS Teams, skype for Business/ Security and Compliance/ Azure AD/Share point) Having good experience in exchange DAG 2010 and 2013 management, Adding/Removing nodes to DAG Troubleshooting exchange database related space issues, clearing logs, resuming failed and suspended databases, updating database copies and having knowledge on Recovering databases in server failures or hardware failures Troubleshooting Mail flow issues (CAS/HUB/Mailbox servers) Troubleshooting client level issues for outlook, shared mailbox, DL and DDL permissions issues Troubleshooting Free/busy information on delegate mailboxes and other users Managing Exchange backup for databases (Tape/Disk based) and restoring the user mailbox PST’s from backup Expertise in knowledge transfer, exchange on-premise and Exchange Online Administration and Involving in planning, Upgrade, Patching Service packs - Cumulative Updates, Operation, Maintenance and advanced troubleshooting of Exchange 2010/2013. Troubleshooting migration related issues in Hybrid deployment and preparing SOP’s for the migration issues. Good experience in SPAM, PHISHING emails tracking in Security and compliance and blocking the Unauthorized domains, URL’s and Sender email in EOP and providing guidelines to the customers to secure their applications and environment. Having Good experience in Active Directory (AD users, computers, groups and OU management) Managing DNS server and moving FMSO roles during DC/DR drills and maintenance activities Having basic Scripting knowledge to generate reports for exchange databases, mailboxes and to perform daily activities like DDL and DL permissions, shared mailboxes, resource mailboxes, user mailboxes permissions.