Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nick Rogowski, SSM, SDP

Nick Rogowski, SSM, SDP

Indianapolis

Summary

Experienced Brand Ambassador and Scrum Master Consultant at Eli Lilly pharmaceutical with expertise in marketing and project management. Certified SAFe Scrum Master and DevOps practitioner skilled in fostering collaboration and driving efficiency within cross-functional teams. Passionate about delivering innovative solutions that exceed client expectations. Thrives in dynamic environments that value creativity and strategic thinking.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Agile Coach

BCforward
07.2025 - Current
  • Advised top management on agile strategy development, improving organizational agility at all levels.
  • Developed customized training materials for Agile adoption, ensuring relevance to organizational needs.
  • Mentored junior team members on Agile best practices, fostering collaboration and growth within the team.
  • Currently contributing to an internal AGILE Simulation journey that will enhance the growth of using AI within AGILE practices.

Brand Ambassador Team Lead

BCforward
08.2024 - Current
  • Contributed to a positive team culture by fostering open communication and providing constructive feedback to colleagues.
  • Developed strong relationships with retail partners, resulting in improved product placement and increased sales opportunities.
  • Collaborated with various departments within the organization to gather valuable insights on market trends, customer preferences, and competitor activities.
  • Exemplified exceptional professionalism while representing the brand at trade shows, conferences, and community events.
  • Streamlined event logistics, leading to an organized and efficient execution of promotional events.

IT Scrum Master

BCforward
02.2024 - Current
  • IT Scrum Master for the SAS to R Transformation Project within the Global Statistics and Clinical Trial Research team at Eli Lilly.
  • Improved team efficiency by implementing Agile and Scrum methodologies for project management.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
  • Managed product backlog effectively, prioritizing high-value items for faster completion.

Project Manager

Flash Parking
01.2023 - 09.2023
  • Project lead for North PM team
  • Rewarded multiple high ratings and reviews for completed projects with contract worth of 750k +
  • Thoroughly lead customers through all installation phases
  • Verify that hardware and software deliverables are completed in a punctual manner prior to installation
  • Retrieve quotes from contractors for installations while maintaining budget parameters
  • Collaborate with installation teams, customers and software teams to ensure hardware is working efficiently
  • Schedule on-site and virtual training sessions for the customer with internal training teams
  • Immediately troubleshoot any software installation issues reported by the customer
  • Oversee the project site for a full 30 days after software and hardware go live

International Customer Success Manager

CalAmp/Synovia
02.2020 - 01.2023
  • Promoted (within 1 year) to International Customer Success Manager (Canada and Mexico) while also managing 13 states from Montana to Texas
  • Captain of one of the largest districts in the country
  • Took responsibility for the successful onboarding of new customers
  • Built and maintained internal and external client relationships
  • Created and developed project plans
  • Gained proficiency with GoogleSheets/SmartSheets/TaskRay/SalesForce
  • Implemented client software seamlessly with CalAmp servers
  • Worked diligently with cross-functional teams across the company to deliver total client satisfaction
  • Assisting the sales team with contract renewals, potential clients, and marketing strategies
  • Ensured client retention and continued opportunities with formidable customer service

Regional Project Manager

Synovia Solutions
03.2019 - 02.2020
  • Managed school districts and municipalities in 7 Mid-West States
  • Assisted sales with pre-project tasks (estimating, scheduling, contract literacy)
  • Scheduled all installations while maintaining a punctual and accurate install
  • Managed a full team of installers, from approving expense reports to payroll
  • Efficiently delegated project tasks to software trainers and implementation analysts
  • Worked closely with the support team to analyze and find solutions to both hardware and software problems
  • Created an in-depth timeline for the customer to follow at the start of the project
  • Held pre-project meetings with the sales team, software engineers to establish a comprehensive strategy for the upcoming project
  • Ensured the project remains on schedule and on budget
  • Acted as a liaison between the software engineers, support team, sales reps, and operations team
  • Prepared and presented progress reports ensuring the project is furthering organizational goals
  • Met budgetary objectives and made adjustments to project constraints based on financial analysis

Project Manager / Account Manager

All-Phase Electric
09.2016 - 03.2019
  • Managed 6 accounts that generate approximately $500k in annual revenue (continuous growth)
  • Designed AlphaPro's warehouse in terms of organization, inventory, accessibility and functionality
  • Initiated consultations on electrical requirements, quotes, development of ROI models, sales, and overall customer satisfaction and service
  • Researched and analyzed competitor offerings and developed strategy for a successful future
  • Maintained daily knowledge of market values while keeping up-to-date price files to ensure proper profit margins
  • Communicated thoroughly and efficiently to maintain customer relationships to ultimately increase revenue

Education

Pre-Law -

Catholic University of America
01.2011

AAS - Kinesiology

Moorpark College
01.2012

Kinesiology

Cypress College
01.2013

Kinesiology

California State University, Bakersfield
01.2015

PMP Certification Program - undefined

Cornell University
01.2024

Skills

  • Agile framework expertise
  • Scrum mastery
  • Servant leadership
  • Backlog grooming
  • Agile training
  • Sprint planning
  • Scaling agile
  • Certified DevOps
  • Certified Scrum Master
  • Release Train Engineer

Certification

PMP/CSM Certification Programs, Presently enrolled, 2024-01-01

SSM (SAFe Scrum Master)

SDP (SAFe DevOps Practitioner)

RTE (Release Train Engineer)

Timeline

Agile Coach

BCforward
07.2025 - Current

Brand Ambassador Team Lead

BCforward
08.2024 - Current

IT Scrum Master

BCforward
02.2024 - Current

Project Manager

Flash Parking
01.2023 - 09.2023

International Customer Success Manager

CalAmp/Synovia
02.2020 - 01.2023

Regional Project Manager

Synovia Solutions
03.2019 - 02.2020

Project Manager / Account Manager

All-Phase Electric
09.2016 - 03.2019

AAS - Kinesiology

Moorpark College

Kinesiology

Cypress College

Kinesiology

California State University, Bakersfield

PMP Certification Program - undefined

Cornell University

Pre-Law -

Catholic University of America
Nick Rogowski, SSM, SDP