Nidhi Bajaj
NOIDA
Summary
QA Lead with extensive experience in managing testing activities and coordinating teams. Proven ability to develop effective test strategies that enhance product quality and ensure timely project delivery. Strong analytical skills and expertise in troubleshooting complex software systems. Previous contributions to software development utilizing Microsoft technologies.
Overview
18
18
years of professional experience
Work History
QA Lead Salesforce
IBM India Pvt. Ltd
Noida
06.2019 - 11.2023
- Anticipated business needs, analyzed requirements, and defined testing activities for self and team members.
- Conducted API testing with POSTMAN and workbench to validate functionality.
- Executed integration testing using DocuSign and Conga for process validation.
- Developed comprehensive test strategies and plans to improve software quality.
- Maintained updated scripts and test cases aligned with current requirements.
- Tracked defects and verified resolutions in latest builds using defect tracking tools.
- Monitored bug resolution, tested fixes, and provided insights to developers for problem-solving.
- Mentored junior team members to enhance skills and improve team dynamics.
Sr. Consultant
IBM India Pvt. Ltd
Noida
02.2015 - 05.2019
- Facilitated customer interactions and support to enhance satisfaction.
- Developed ETSX administration module, improving system functionality.
- Conducted stringent code reviews to ensure high-quality standards.
- Executed end-to-end delivery of projects, meeting all deadlines.
- Prepared comprehensive project status updates including risks, issues, timeline changes.
Sr. Software Engineer
CSC India Pvt. Ltd
Noida
10.2010 - 02.2015
- Mentored team of 16 individuals, fostering professional development and collaboration.
- Authored technical designs and business requirements documents to guide project direction.
- Conducted rigorous code reviews to ensure adherence to standards and best practices.
- Served as quality subject matter expert for project deliverables, enhancing reliability.
Software Developer
Grapecity
Noida
04.2010 - 10.2010
- Contributed to design team, enhancing overall project outcomes.
- Conducted coding and testing to ensure functional quality.
- Performed code reviews, improving codebase maintainability.
Software Engineer
Fiserv
Noida
09.2007 - 04.2010
- Contributed to coding and testing processes for various applications.
- Executed maintenance tasks including bug fixes and enhancements for all applications.
Associate Soft. Engineer
A-1 Technology
New Delhi
01.2006 - 09.2007
- Designed screens and developed web pages using ASP.NET and C# within Visual Studio environment.
- Implemented client-side validations with JavaScript and utilized Ajax for enhanced user experience.
- Wrote business logic layer and executed comprehensive database design.
- Created a module for generating dynamic worksheets in Microsoft Excel.
Education
Master of Computer Application -
Kurukshetra University
Haryana06-2005
B.Sc - Comp Science
Kurukshetra University
Haryana04-2002
Intermediate -
C.B.S.E Board
Haryana04-1999
Matriculation -
Haryana Board
HARYANA04-1997
Skills
- Test planning and strategy development
- API, mobile, and cross-browser testing
- System, integration, and regression testing expertise
- Salesforce CRM proficiency
- Agile and Waterfall methodologies
- Scrum framework expertise
- Quality assurance tools: QTP, JIRA, Bugzilla
- SQL Server proficiency
- Web development: ASPNET, ASPNET Core, C#
- JavaScript and jQuery skills
- API development and integration
- Domain knowledge: insurance, healthcare, travel, telecom
Hobbies and Interests
- Cooking
- Net Surfing
- Listening Music
Projects
T-Mobile Single Intake, 18 months, QA Lead, T-Mobile, US, 10, Salesforce Sales cloud, DocuSign, Conga, Migration project from SharePoint to Salesforce Sales Cloud. ETSX (Employee Travel System), 9 months, Senior Programmer, Air Canada, 20, Asp.Net Core, MVC, C#, Linq, Entity Core F/w, Azure, Web API, Telerik UI, Sql server 2017, Oracle, Migration project from PeopleSoft/Oracle to Asp.Net/Sql Server. PO Collaboration, 9 months, Senior Programmer, Damco, 10, MVC, C#, LINQ, Entity F/w, Azure, Web API, Function App, React JS, Azure Sql Server, Azure storage components, Tool to manage PO negotiation process. Charms, 18 months, Senior Programmer, Export Blue, Amex, 10, ASP.Net 3.5, C#, Linq, Java Script, JQuery, Web Services, Windows services, Web application for chargeback accounting and routing management. Notus, 4 years, Team Lead, Denmark Govt., 16, ASP.Net 3.5, C#, Linq, Java Script, JQuery, Web Services, WCF, Google API, Comprehensive product range for the primary healthcare sector in Denmark.
Disclaimer
I hereby affirm that the information in this document is accurate and true to the best of my knowledge.
Certifications And Achievements
- Salesforce Admin 201
- Salesforce PD1
- CSQA Certified Software Quality Analyst
- INS21 course in Risk Management & Insurance provided by AICPCU/IIA, Malvern
- MCTS certification
- Credit Union Executive Summary (CUES) Certification from Digital University
- Rewarded by VIP (Value in performance) award at Fiserv in 10/01/07
- Rewarded by shining star of month at Grapecity in 07/01/10
- Rewarded by COE (Center of excellence) award at CSC in 01/01/11
- Rewarded as best team of quarter at CSC in 2014
- Appreciated for Testing Salesforce Applications in 2021
Personal Information
- Father's Name: Late Sh. Ramesh Kumar
- Gender: Female
- Marital Status: Married
Timeline
QA Lead Salesforce
IBM India Pvt. Ltd
06.2019 - 11.2023
Sr. Consultant
IBM India Pvt. Ltd
02.2015 - 05.2019
Sr. Software Engineer
CSC India Pvt. Ltd
10.2010 - 02.2015
Software Developer
Grapecity
04.2010 - 10.2010
Software Engineer
Fiserv
09.2007 - 04.2010
Associate Soft. Engineer
A-1 Technology
01.2006 - 09.2007
Master of Computer Application -
Kurukshetra University
B.Sc - Comp Science
Kurukshetra University
Intermediate -
C.B.S.E Board
Matriculation -
Haryana Board
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