
Dynamic professional with experience at Agile Capital Services, excelling in operational management and customer relations. Proven ability to enhance brand awareness through strategic marketing initiatives and effective problem-solving. Recognized for strong leadership and multitasking skills, successfully guiding teams to achieve performance objectives while adapting to evolving business needs.
Customer service
Customer relations
Customer relationship management (CRM)
Operational management
Process improvements
Staff coordination
Strategic planning
Talent acquisition
Marketing
Problem-solving
Time management abilities
Multitasking
Teamwork and collaboration
Adaptability and flexibility
Performance objectives
Active listening
Worked On The Project Accessing The Feasibility Of Business Intelligence Tool For Inventory And Supply Management In Retail Pharmacy
- *BI tool evaluation*: Compared Power BI/Tableau/etc for cost, features.
- *Data analysis*: Worked with sales/inventory data, KPIs like stockouts & expiry
- *Feasibility analysis*: Cost-benefit, ROI, requirements gathering from pharmacy staff
- *Pharmacy operations*: FEFO/FIFO, DEA compliance, demand forecasting for meds
- *Stakeholder communication*: Bridged IT vendors and pharmacists