Summary
Work History
Education
Skills
Websites
Custom
Custom
Timeline
Generic

Nidhi Kamboj

Gurugram

Summary

A curious, hardworking individual with strong understanding of Accounting & Business, seeking a challenging job position as an Analyst in Financial Crime team. Skilled in relationship building, problem solving, attention to details whilst working under pressure and tight deadlines.

Work History

Virtual Sales Team Advisor

Unite Students
  • Registered and updated accurate customer information on database after performing due diligence, providing support via telephone, email and online chat to around 50+ customers
  • Emphasized the product features based on analysis of customer needs and actively turned those into sales for revenue generation exceeding targets by more than 80%
  • Maximized sales revenue by more than 50% providing innovative solutions to customers decision making

Customer Support Representative

Lloyds Banking Group
  • Handled processing of 60+ inbound calls each day after thorough risk assessment, adhering to regulatory standards and company policies to ensure compliance
  • Collaborated across 6 departments investigating transactional issues and solving problems ensuring 94% customer satisfaction and reduced complaints
  • Assisted 250+ aged customers, explaining complex processes of using/changing/accessing their financial data & online banking accounts

Education

MSc International Business -

Queen's University Belfast
01.2022

Bachelors in Commerce Honours -

University of Delhi
07.2019

Higher Secondary Education -

Delhi Public School
03.2016

Skills

  • SPSS
  • ERP Software
  • Advance Excel
  • Investigation
  • Attention to Detail
  • Risk assessment
  • Financial analysis
  • Presentations
  • Problem solving

Custom

  • Awarded with Academic Scholar Badges throughout my GCSE’s and A levels for consistently maintaining 80% and above overall
  • Awarded with Marker Cup for scoring highest marks 96% in English in class 12th board examination
  • Dissertation topic: “Blockchain in Global Supply Chain Management”
  • Project Report on Investment decision between Sainsbury and Tesco. Handled varied information by analysing Quantitative complex data of past 5 year Financial Statements, ratios and market risks

Custom

Business Analytics from University of Pennsylvania

Timeline

Virtual Sales Team Advisor

Unite Students

Customer Support Representative

Lloyds Banking Group

MSc International Business -

Queen's University Belfast

Bachelors in Commerce Honours -

University of Delhi

Higher Secondary Education -

Delhi Public School

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Nidhi Kamboj