Nidhi Mishra
Hyderabad
Summary
Strategic and data-driven Senior Associate specializing in Experience Design with a proven track record of optimizing complex enterprise web and mobile applications. Adept at translating user insights, behavioral data, and business metrics into intuitive, high-fidelity interaction models. Strong expertise in cross-functional leadership, stakeholder management, and bridging the gap between design and front-end execution using modern web technologies and platform customization.
Professional with proven track record in managing diverse projects and delivering high-impact results. Known for exceptional problem-solving skills and ability to work seamlessly with cross-functional teams. Reliable and adaptable, consistently aligning with evolving business needs while maintaining strong focus on achieving results.
Overview
7
7
years of professional experience
Work History
Senior Associate
Deloitte Support Services India Pvt Ltd
Hyderabad, India
12.2020 - Current
- Spearheaded experience design initiatives for enterprise-level web and mobile platforms by conducting user research and analyzing behavioral data.
- Architected and customized applications and web components to elevate functionality and improve stakeholder engagement in internal consulting.
- Leveraged Adobe Analytics and user feedback to systematically analyze metrics, pinpointing user friction areas and driving high-impact design improvements.
- Led the design of high-fidelity wireframes and interactive prototypes in Figma. Oversaw usability testing sessions, synthesizing findings into strategic design refinements.
- Collaborated with senior stakeholders to evaluate design concepts and strategic trade-offs, ensuring alignment with user requirements and technical feasibility.
- Created detailed documentation of UI guidelines and design patterns to facilitate strict adherence to design standards and accessibility requirements.
Sales Manager
ICICI Prudential Life Insurance Ltd
10.2018 - 12.2020
- Relationship Management: Managed high-value client relationships, utilizing stakeholder persuasion and needs discovery to secure account retention and long-term client loyalty.
- Cross-Functional Collaboration: Coordinated cross-functional initiatives with marketing teams on customer outreach campaigns, ensuring alignment on business objectives.
- Team Leadership: Developed targeted training programs and mentored junior personnel to improve product knowledge, consultative sales techniques, and performance metrics.
Management Trainee
HDFC Bank Ltd.
05.2018 - 10.2018
- Customer Experience: Evaluated customer feedback and business performance metrics to implement strategies that optimized daily banking service interactions and enhanced satisfaction scores.
Intern
Edumentor Educational Services Pvt Ltd
03.2017 - 06.2017
- Content & Coordination: Assisted in developing tailored educational content and coordinated logistics for virtual and in-person engagement workshops.
Education
MBA - Marketing Management
Institute of Management Technology
Telangana, IndiaBachelor of Science - Life Sciences
Gargi College, Delhi University
Delhi, IndiaSkills
- Design & Strategy
- Wireframing & Prototyping
- Interaction Design
- Accessibility (WCAG) Design
- Information Architecture
- Figma & Adobe XD
- HTML5 & CSS3
- Adobe Photoshop & Illustrator
- Research & Analytics
- Adobe Analytics
- Usability Testing
- User Journey Mapping
- Behavioral Data Analysis
- Stakeholder Management
LANGUAGES
English: Proficient (C2)
Hindi: Proficient (C2)
Timeline
Senior Associate
Deloitte Support Services India Pvt Ltd
12.2020 - Current
Sales Manager
ICICI Prudential Life Insurance Ltd
10.2018 - 12.2020
Management Trainee
HDFC Bank Ltd.
05.2018 - 10.2018
Intern
Edumentor Educational Services Pvt Ltd
03.2017 - 06.2017
Bachelor of Science - Life Sciences
Gargi College, Delhi University
MBA - Marketing Management
Institute of Management Technology