Nidhi Singh
Summary
Results-driven professional with extensive experience in payment messaging analysis and process supervision. Expert in SWIFT MT message types and ISO 20022, successfully implementing and testing cross-border payment workflows to improve settlement accuracy and reduce exceptions.
Overview
6
6
years of professional experience
Work History
Senior Analyst/Process Supervisor/Team Lead
Deutsche Bank
08.2021 - Current
- Leading the team of 4-5 FT and handling the process end to end.
- Led payment messaging analysis and transition projects from SWIFT MT to ISO 20022 MX formats, including detailed mapping of MT103 to pacs.008 messages for payment initiation and MT202 to pacs.009 for financial institution transfers.
- Managed the implementation and testing of updated payment workflows supporting cross-border payments, integrating SWIFT GPI, and instant payment networks using MX messages.
- Developed use cases and functional specifications for enhanced payment systems, supporting SEPA and ISO 20022 messaging formats.
- Collaborated with technical teams to troubleshoot message processing issues in MT and MX formats, improving payment settlement accuracy, and reducing exceptions.
- Prepared regulatory-compliant payment reporting involving CAMT and PACS message types to facilitate audit and governance requirements.
- Processed and reconciled high-volume financial transactions using MT messages, ensuring accurate settlement in SWIFT, ACH, and domestic clearing schemes.
- Supported initial ISO 20022 adoption efforts by assisting in mapping legacy MT payment transactions to MX message structures.
- Planning and coordinating with higher management on process improvement ideas.
- Timely escalation of any feed-related issue, raising an inquiry with the concerned team, and resolving it.
- Continued support on the UAT environment for STP enhancement of several failed reasons for non-STP payments.
- Working on Power Apps to streamline the process where there is more manual effort.
Deputy Manager 1
ICICI BANK LTD
10.2019 - 07.2021
- Results-oriented Deputy Manager with ICICI BANK LTD BANGALORE, with experience in CURRENT, TRADE, SAVINGS, NRI ACCOUNT PREVILAGE BANKING.
- Proficient in computer programs related to banking services.
- Performed the required KYC screening on customers documenting the information obtained on the client's as required by the global KYC procedures and analyzing any transactions that appear unusual based on the customer's profile.
- Meeting the client and trying to understand the mode of business and providing all details required to perform the understanding of the business required by the client.
Education
Master of Computer Applications in Data Science - Data Analysis
Jain University
08-2025
B.SC - Information Technology
St. Xavier's college
Ranchi06.2017
Post Graduation Diploma - Banking
ICICI Manipal Academy Of Higher Education
Skills
- Payment message mapping and migration from MT to MX message standards
- Deep knowledge of SWIFT MT message types (MT103, MT202, MT101, MT940, MT942, MT199) and their structure, including block formatting
- Data extraction and analysis using SQL from payment system logs and message flows
- Team leadership
- Problem solving
- Data modeling
- Advanced Excel
- Documentation and reporting
- KPI analysis
- Audit support
Accomplishments
Awarded for innovative contributions toward enhancing straight-through processing (STP) efficiency The idea proposed optimized payment workflows by automating exception handling and improving data validation accuracy at early stages of the payment lifecycle This resulted in a significant reduction in manual intervention, faster transaction processing times, and increased processing accuracy, directly contributing to enhanced operational efficiency and cost savings The initiative demonstrated keen analytical skills and a proactive approach to payment process improvement, setting a benchmark for continuous improvement.
Timeline
Senior Analyst/Process Supervisor/Team Lead
Deutsche Bank
08.2021 - Current
Deputy Manager 1
ICICI BANK LTD
10.2019 - 07.2021
Master of Computer Applications in Data Science - Data Analysis
Jain University
B.SC - Information Technology
St. Xavier's college
Post Graduation Diploma - Banking
ICICI Manipal Academy Of Higher Education
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