Nidhi Singhal
Delhi
Summary
Results-driven sales professional with a proven track record of exceeding targets and driving revenue growth. Eager to leverage a dynamic skill set in prospecting, relationship building, and closing to contribute to Organization's sales team. Committed to delivering exceptional customer service and fostering long-term client relationships while consistently surpassing sales goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Deputy Manager
Counsel India Pvt Ltd
Noida
06.2022 - Current
- Results-driven sales professional with a proven track record of exceeding targets and driving revenue growth
- Eager to leverage a dynamic skill set in prospecting, relationship building, and closing to contribute to Organization's sales team
- Committed to delivering exceptional customer service and fostering long-term client relationships while consistently surpassing sales goals.
Team Leader
Counsel India Pvt Ltd
Noida
10.2022 - 12.2022
- Handled team 6-10 BDAs Lead distribution Revenue forecasting Meet daily, weekly, and monthly sales quotas Initiated telephonic conversations with clients or connecting with them on Zoom, Google Meet etc Cross calls and objection handling of cx Emi process and payment closures Achieved weekly and monthly targets in a high-performance-driven competitive environment Sales Strategy Development Performance Tracking and Analysis Client Relationship Management Recruiting, onboarding, and retaining top sales talent Training and Development Data analysis and report presentations to management in review meetings Coordination with different department (training, marketing, academics and operations, accounts, and HR)
Academic Counselor
Counsel India Pvt Ltd
Noida
06.2022 - 09.2022
- Contacting potential customers and informing them about our products and services with excellent profiling and pitching skills
- Answering all queries and doubts about products and services through inbound and outbound calls
- Meet daily, weekly, and monthly sales quotas
- Collated and maintain client information in the CRM database
- Prepared, and submit daily and weekly reports to the management
- Achieved weekly and monthly targets in a high-performance-driven competitive environment
- Initiated telephonic conversations with clients or connecting with them on Zoom, Google Meet etc
- Generated and maintain the sales pipeline
- Ability in networking and building lasting relationships
- Achieved 'extra mile' to meet sales targets and facilitate future sales
- Objection handling and managing different situations during the call
- Analysed and shared always active feedback about customer behaviour, market demands, and competition to the marketing team.
Counseling Psychologist
Shashiraj foundation & Old Age Home
Delhi
03.2018 - 04.2019
- Mental Health Care, Case History, MSE, Assessment, Individual & Group Therapies
Academic Counselor
ICFM - Institute of Career In Financial Market (Unit of Career Pro Ventures Ltd)
Delhi
03.2017 - 08.2018
- Joined as Academic Counsellor but after 2 months' performance promoted to Sr
- Academic Counsellor
- Handling 5 Counsellor's team Online & Offline Counselling Follow Ups on R&R, CBL, Negotiations Admissions, payment invoices and Emi follow ups Coordination with trainers in respect of batch opening and class deliveries Students Study material delivery and stock management Cash & Office Activities Handling
Commodity Trader
RAGHUNATH AND SONS PVT LTD
Delhi
10.2008 - 03.2012
- Trading, Accounts, Compliance, Punching NCDEX/MCX Trades for Clients
- Communicating Intra Day Trading Calls and Investing Ideas to Client
- Responsible for Client Servicing, Commodity Advisory and Dealing
- Improve Business Generation from existing Clients
- Monitoring Day to Day Operation
- Prepare Daily Client Reports and Portfolio
- Coordinate with Clients and Maintain their Funds and Margins
- Day to Day Processing to Files
- Reconciliation of accounts with sub-brokers & clients
- Routine Vouchers Entry.
Personal Loan Consultant
CITI FINANCIAL
Delhi
05.2006 - 09.2008
- Personal Loan sales & marketing, Proficient in Sales of Personal Loans
- Handles branch Visitors
- Continue Follow up with clients till not Disbursed
- Making & handling incoming & out coming call
- Handling customer Enquiry & solve their issue
- In-depth knowledge of all docs required for loan segment
- Skilled in working effectively with diverse groups at all organizational levels to achieve common objectives.
Education
Post graduate diploma in Rehabilitation Psychology, RCI Licensed -
Chaudhary Ranbir Singh University
05.2020
Master of Arts, Counseling Psychology -
IGNOU, Delhi-India
01.2018
Bachelor's degree, Psychology -
Delhi University-India
06.2006
Skills
- MS office
- MS outlook
- MS excel
- Google Sheets & Spaces
- CRM
- Chatgpt
- Sales Manager
- Business Development Manager
- Product & Sales Trainings
- Program Developer
- IDP Sessions
- Addiction Counselor
- Personal Counseling
Certification
- Certificate in Cognitive Behavior Therapy, Moolchand Medicity, Lajpat Nagar, New Delhi
- Certificate in Hypnotherapy and NLP, Global Trainers Coaches & Counselors Organization, Chennai
- Certificate in Mandala Art for Psycho-Spiritual Therapy Centre For Advanced Psychological Research, Uttrakhand
- Certificate for career in counseling and special Education, Implication of COVID19 for Mental Health, Challenges for PWDs in COVID19, Implication of COVID19 for Mental Health, WOW Series – Explore Yourself, Impact of COVID19 Pandemic on Children with Visual Impairment, by Vision Divyang
- Certificate for Effective Techniques of Arithmetic & Division to Children with Special Needs by Eblity
- Certificates for No More Bad Habbits, Memory Album, Problem Solving, by Akshi Gadhia
- Certificate for Say 'Yes To Life, No To Drugs' by Narcotics control bureau Ministry of Home Affairs
- Certificate for 'Ego, Pride and Sensitivity From Handwriting' by Graphology Training Institute
Accomplishments
- Rise & Shine Award
- Best Team Leader certificate
- Employee of the month certificate
- Best Team Player certificate
- Upcoming star performer certificate
Marital Status
Married
Location
Delhi, India
Personal Information
- Title: Deputy Manager, Counsel India, Noida, Rehabilitation Psychologist (RCI Licensed), Counseling Psychologist
- Date of Birth: 05/16/86
Timeline
Team Leader
Counsel India Pvt Ltd
10.2022 - 12.2022
Deputy Manager
Counsel India Pvt Ltd
06.2022 - Current
Academic Counselor
Counsel India Pvt Ltd
06.2022 - 09.2022
Counseling Psychologist
Shashiraj foundation & Old Age Home
03.2018 - 04.2019
Academic Counselor
ICFM - Institute of Career In Financial Market (Unit of Career Pro Ventures Ltd)
03.2017 - 08.2018
Commodity Trader
RAGHUNATH AND SONS PVT LTD
10.2008 - 03.2012
Personal Loan Consultant
CITI FINANCIAL
05.2006 - 09.2008
Post graduate diploma in Rehabilitation Psychology, RCI Licensed -
Chaudhary Ranbir Singh University
Master of Arts, Counseling Psychology -
IGNOU, Delhi-India
Bachelor's degree, Psychology -
Delhi University-India
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