Nidhi Srivastva
Senior Executive ( Operations )
Greater Noida,UP
Summary
Driven HR Operations professional with 4+ years of experience in managing and optimizing HR processes, policies, and compliance frameworks. Adept at streamlining HR functions, enhancing employee experience, and ensuring regulatory compliance. Skilled in payroll management, benefits administration, performance management, and employee relations. Strong analytical and problem-solving abilities with a focus on operational efficiency and continuous improvement.
Overview
7
7
years of professional experience
Work History
Senior Executive ( Operations )
V5 Global Services Private Limited
Delhi
10.2023 - 02.2025
- Managed end-to-end HR operations, ensuring compliance with labor laws and company policies
- Streamlined payroll processing, benefits administration, and leave management
- Led employee engagement initiatives to improve workplace satisfaction
- Supported talent acquisition and onboarding processes for a seamless employee experience
- Diligently maintained and communicated onboarding progress through detailed trackers, providing regular updates from onboarding to payroll to clients
- Kept meticulous records of active and inactive employee status & ensuring operational efficiency and data integrity
Team Leader
Channelplay Limited
Gurgaon
09.2022 - 06.2023
- Handling Promotors Induction Process Keep the tracker of leads in 1 Channel Application
- Maintaining Random Hygiene audit report of the promotors and Stock report screening of the candidates of BYJU'S Project and align their interview with the recruiter of that particular locations and with the clients Ensuring the sales should be upload on daily basis
- Responsible for all new joined promotors documents checking for PAN India Maintaining Daily, Weekly, Monthly Reports as per requirements Preparing Payroll and Invoices Weekly performance update with management and Respective Clients Preparing Claim and other trackers
Executive (Operations)
V5 Global Services Private Ldt
Delhi
02.2021 - 09.2022
- Employee Data management Handle the collection and maintenance of employee data
- Payroll and Compensation- Manage Payroll processing
- On-boarding facilitates the onboarding process for new hires which, Involves paper work, BGV, Managing employee relations by handling inquires and address concerns
- Support hiring processes, from job posting to offer letters
Customer Relationship Officer
Bharti Airtel
Faridabad
06.2018 - 12.2020
- Target Oriented Possessing high or drive for achieving sales and profitability targets in line with overall BAL strategy
- Handling customer Queries
- To build good relationship with customers to gain business
- Responsible for all exit interviews on a daily basis
- Maintained reports related to sales & Services on daily monthly basis
- Managing Day to Day Sales and Service activities
Education
Master of Business Administration (MBA) - Human Resources & Finance
Subharti University
Meerut 09-2024
B.A Program -
Delhi University
01.2016
Skills
- Payroll administration
- Employee training
- Regulatory compliance
- Data management
- Project management
- Customer service
Disclaimer
Nidhi
Personal Information
Nationality: Indian
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Senior Executive ( Operations )
V5 Global Services Private Limited
10.2023 - 02.2025
Team Leader
Channelplay Limited
09.2022 - 06.2023
Executive (Operations)
V5 Global Services Private Ldt
02.2021 - 09.2022
Customer Relationship Officer
Bharti Airtel
06.2018 - 12.2020
Master of Business Administration (MBA) - Human Resources & Finance
Subharti University
B.A Program -
Delhi University
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